Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic and diplomatic in building consensus and spearheading teams. Specialize in internal enterprise applications and successful help desk solution management planning and implementation.
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Lorain County JVS Adult Center, Oberlin, Ohio (1997-1998 & 2008-2009)
Adult/Corporate Trainer – Microsoft Applications and Software Instruction
Provided Windows Operating Systems, Microsoft Applications and Software Instruction
Provided classroom training sessions, created user guides and technical manuals.
Developed and presented subject-appropriate curriculum for corporate training and college instruction. Key areas of experience; needs assessment, workshop presentation, curriculum design/development and group dynamics.
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