Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic and diplomatic in building consensus and spearheading teams. Specialize in internal enterprise applications and successful help desk solution management planning and implementation.
Lorain County JVS Adult Center, Oberlin, Ohio (1997-1998 & 2008-2009)
Adult/Corporate Trainer – Microsoft Applications and Software Instruction
Provided Windows Operating Systems, Microsoft Applications and Software Instruction
Provided classroom training sessions, created user guides and technical manuals.
Developed and presented subject-appropriate curriculum for corporate training and college instruction. Key areas of experience; needs assessment, workshop presentation, curriculum design/development and group dynamics.
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