LiveCareer-Resume

technology consultant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly motivated and seasoned Information Technology professional knowledgeable about infrastructure, security, and operations management. Proactive and decisive leader with 15+ years of related experience.

Skills
  • SQL
  • MS Office
  • Database Administration
  • Visual Studio
  • Network and Systems Administration
  • Disaster REcovery Planning
  • Resource planning
  • Requirements gathering
  • Working collaboratively
  • Supervision
  • Project planning
Experience
Technology Consultant, 12/2015 - Current
Smith Seckman Reid, Inc. Nashville, TN,
  • Consulted and advised clients on tailored technology solutions to fulfill business needs and user demands.
  • Support for IT operations to one of our main customers, this customer has 4 branches, more than 70 employees, including approximately 100 Desktop computers and 35 server.
  • Delivered a network infrastructure project for a manufacturing plant in Mexico with more than 200 network drops and coordinated redundant network connectivity as well as the wireless infrastructure for users.
  • Managed projects through pricing, staffing and ensuring that projects are produced on time, within budget and of superior technical quality.
Infrastructure Management Director, 12/2014 - 12/2015
Hca Park City, UT,
  • Provided organizational leadership to over 30 professionals.
  • Administered day-to-day operations, including accounting and budget management, project management and reporting, performance metrics and customer service.
  • In charge of managing the infrastructure programs that included Network Integration, Telecommunications, Systems Administration and Public Safety.
  • Developed relationships with key IT vendors, external and internal agencies, users, and senior management in support of the City programs and projects.
  • Generated monthly performance metrics and analytical reports, reviewing and communicating program effectiveness to senior leadership.
  • Negotiate scope, cost and schedules for vendors to deliver products and/or services to support the IT operations of the City in a cost efficient manner.
  • Led telecommunications restructuring efforts,slashing costs by more than 40% within a one year time frame.
Associate - IT Director, 08/2010 - 10/2014
Alameda Health System San Leandro, CA,
  • Oversaw daily performance, training and improvement plans for teams of up to 20 personnel.
  • Managed and directed the IT Operations and Maintenance contract for an organization with more than 500 on site users, and more than 10,000 outside users, managing a budget worth more than 4.4 million dollars per year.
  • Managed all resources to include staff, capital and time in order to deliver all IT infrastructure requirements for the daily operation of the El Paso Intelligence Center, providing a 99.99999% network availability and meeting all of the SLA's required by the organization.
  • Planned, analyzed, recommended and directed all of the IT infrastructure and staff requirements, in order to meet business needs and improve IT infrastructure performance and ROI.
  • Managed staff in Network Infrastructure, Help Desk, Project Management, Asset Management, Systems Administration, Network Operations and worked with our central business office.
  • Responsible for evaluations, time and attendance, performance management, and development planning of all employees.
  • Career manager for all of the employees within the team.
  • Constant interactions with senior management members in order to provide feedback, gather requirements, and manage expectations from the different groups within the organization.
  • Provide regular management and financial reporting to senior leadership and customer stakeholders.
Lead Network Engineer, 12/2005 - 08/2010
Transmarket Group Chicago, IL,
  • Design, implement, and operate the network and IT infrastructure for the El Paso Intelligence Center.
  • Provide recommendations for operations, improvements, increase efficiencies of the IT operations to the CIO.
  • Manage and mentor a team of 10 systems administrators and engineers.
  • Lead in gathering customer requirements and external Federal agencies for the end-to-end design, test and implementation of systems that will integrate to EPIC's infrastructure and user base.
  • Successfully transformed the IT infrastructure from an enclosed network, to one that integrates systems from agencies such FBI, DEA, DISA, TSC, and other.
  • Extensive analysis of end-to-end systems in order to accommodate needs for all of the host agencies and systems, mostly in Solaris, AIX and Windows environments.
  • Extensive collaboration with the Database group; in support of the Oracle database infrastructure, as well as share data streaming between agencies, and web services development and support.
Network Engineer, 01/2003 - 11/2005
Lockheed Martin Corporation City, STATE,
  • Had responsibility for the design, implementation, and delivery of network infrastructure.
  • Provide support a user community of approximately 500 users.
  • Manager of the implementation team that included, database administrators, programmers, network technicians, electricians, cable pullers and local contractors.
  • Created the Engineering Review Board and led the meetings in order to document, and develop end-to- end systems that where in accordance to standards that would meet the customer requirements.
  • I developed end-to-end systems that would provide SIGINT from cellular and RF networks; and managed the installations teams deploying the systems around the globe.
  • I actively supported research for CALEA equipment vendors in support of the program mission.
Education and Training
Master's: Business Administration, Expected in 2012
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University of Texas at El Paso - El Paso, TX
GPA:
Status -
BS: Information Technology, Expected in 2008
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University of Phoenix - Santa Teresa, NM
GPA:
Status -
Bachelor's: Electrical Engineering, Expected in 1990
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Instituto Tecnologico de Ciudad Juarez - Ciudad,
GPA:
Status -
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • University of Texas at El Paso
  • University of Phoenix
  • Instituto Tecnologico de Ciudad Juarez

Job Titles Held:

  • Technology Consultant
  • Infrastructure Management Director
  • Associate - IT Director
  • Lead Network Engineer
  • Network Engineer

Degrees

  • Master's
  • BS
  • Bachelor's

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