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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Executive Summary

Highly accomplished articulate and visionary leader with tremendous work ethic and integrity. 17+ years of broad-based management in Information Systems Design, Interface Implementation, Development and Support. A proven leadership style which values diversity, fosters involvement, and motivates people to deliver results. Lead and effectively manage teams in big and small company environments to deliver innovative solutions. Strong commitment to furthering company goals and "doing what's right". Proven areas of expertise include: Project Planning, Organization Strategy Interface Requirements, Design & Implementation System Architecture Innovative Strategies Budget & Fiscal Management Program Management Performance improvement Contract Negotiations Project Management High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications
  • Operations management
  • Staff development
  • Change management
  • Cross-functional team management
  • Complex problem solving
  • Agile software development
  • Layout and design
  • Strong communication skills
  • Managing tight deadlines
  • Large-scale systems
  • Working with large data sets
  • Cloud computing
  • Software Development Life Cycle principles (SDLC)
Professional Experience
Technical Project Manager, 10/2009 to 11/2015
Penn Foster, ,
  • Manage and lead teams in the implementation of ERP solutions in various Federal Agencies, develop requirements and design for the various financial interfaces, and leverage resources in mitigating risk, provide effective decision making in meeting strategic Agency mission objective.
  • Manage, develop, and analyze processes for the development and implementation of the ERP product.
  • Work with various subcontractors and vendors to deliver the solution on-time and within the allocated budget.
  • Responsible for all aspects of project management, including stakeholder communication and risk management.
  • Lead multiple projects and project work streams to ensure project participants and decision makers have appropriate information, works with project business owners and senior leadership to ensure decisions are made within the necessary timeframes.
  • Directs program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.
  • Participate and lead various technical discussions related to integration with financial systems, infrastructure planning, data migration, and implementation of ERP systems.
  • Design and implement a robust solution for the financial interface in support of acquisition objectives that tracks the funding from commitment until payment.
  • Evaluation and implementation of web services supporting enterprise architecture to process and track the funding for various acquisition documents.
  • Implement a robust reporting using various COTS tools and also through custom queries using crystal reports.
  • Responsible for specification, design, testing and implementation of COTS PRISM solution in support of the agency's acquisition needs.
  • Performed business process analysis to identify gaps and suggest improvements for efficiency in the agency's acquisition process.
  • These initiatives ranged from paperless processes, tracking of funding dollars from planning to post-awards, invoice tracking, small business awards, etc.
  • Proven expertise in building and managing cross functional teams including staff and contractors.
  • Superior ability to quickly learn new technologies, gain a grasp of complex challenges to develop and execute solution implementation with management, technical, and non-technical personnel.
  • Coordinate and monitor subcontractor activities and administer subcontractor deliverables and finances.
  • Create detailed multi-function project plans which incorporate contingency planning and project risk analysis for assigned work streams, with minimal to no supervision from managers.
  • Maintain all financial aspects of a project for various Task Orders including time and expense tracking, planned budget to actual budget analysis and forecasting and reconciliation of all resources and expenses (average contract amount was $1.2 million per year).
  • Prepare quotes, cost management reconciliation and profit enhancement.
  • Create and present project dashboards, status reports, project deliverables that depict project health including cost and schedule to both external and internal stakeholders.
  • Prepare and provide various reports and reviews to senior management when requested.
  • Performs business development activities, including the preparation and review of technical proposals.
  • Notable Accomplishments: Implemented rigorous requirements, design, and testing processes in implementing financial interfaces Assisted in identifying follow-on work with the agency that helped with mission sustainment.
  • Managed multiple projects in various capacities Obtained Top Security Clearance Process and Technology: Project Management Life Cycle and Information Technology Services Management, Agile, MS Project, Crystal Reports, Web Services, Data Migration, Oracle SQL, Windows 2000, Red Hat Linux, ERP systems like Compusearch PRISM, Momentum, Amazon Cloud and AWS.
  • Applied best practices of software development while staying abreast of advances in the practice.
Senior Project Manager / System Analyst, 11/2005 to 09/2009
Orbis Corporation, ,
  • Gathered and analyzed performance metric data.Established requirements for new systems and modifications.Applied best practices of software development while staying abreast of advances in the practice.
Information Technology Manager/Deputy PM, 10/2001 to 12/2005
Northrop Grumman Mission Systems, ,
  • Formerly TRW.) Managed work streams for requirements, system testing, process engineering and measurement and analysis for a maintenance and sustainment of complex military transportation system (contract amount exceeded $12.5 Million).
  • Managed project personnel comprised of employees, subcontractors and vendors.
  • Managed operating budgets and direct activities of work stream staff.
  • Challenged team to improve performance metrics and reduce wasteful processes through Six Sigma techniques and methodologies.
  • Analyzed business requirements, developed testing plans and processes in support of mission initiatives.
  • Improved identification and tracking of defects, before the application was deployed worldwide.
  • Requirements and design defects were reduced to fewer than 3% for a complex application.
  • Authored various white papers and mission memos in support of new requirements.
  • Participated in the various CMMI initiatives and processes.
  • Implemented quantitative project management techniques to gather and collect project metrics.
  • Responsible for successfully leading and managing a team of 10+ resources on multiple project and technical tasks.
  • Lead cross-functional teams through execution of assigned work streams by employing excellent problem solving and influencing skills to ensure project deliverables were delivered on time and budget.
  • Notable Accomplishments: Implemented rigorous requirements, design, and testing processes decreasing application defects by 95% -97%.
  • Helped in winning many task orders with the agency that helped with mission sustainment.
  • Obtained Six Sigma Green Belt Process and Technology: Project Management Life Cycle and Information Technology Services Management, , MS Project, Oracle SQL, Legacy systems, Process Management, CMMI Level 4/5, Six Sigma, VPN, Unix and Linux.
Senior System Analyst, 01/1 to 10/2001
Mitchell Systems Corporation, ,
  • Developed requirements, system documentation, test scenarios and test scripts.
  • Provided PMO support in identifying risks, analyzing various action items and developing mitigation strategies.
  • Created test strategy and developed system test plans for PeopleSoft applications, Y2K implementations, and various other customizations.
  • Developed code in support of the implementation of the baseline GAPS/EDCAPS application.
  • Helped in the development of training curricula, materials and evaluations for approximately 250 end-users and delivered training.
  • Process and Technology: Project Management Life Cycle and Information Technology Services Management, MS Project, Power Builder, People Soft, Web Design.
Education
Master of Business Administration: Information Systems, Expected in
Southeastern University - ,
GPA:
Information Systems
DC: , Expected in 2000
- ,
GPA: graduated with Honors
graduated with Honors
Bachelor of Science: Mechanical Engineering, Expected in
University of Bangalore - ,
GPA:
Mechanical Engineering
Project Management Professional (PMP) - Project Management Institute Measuring Project Performance through EVM: , Expected in 2010
George Mason University - ,
GPA:
Consultative Skills that includes Conflict Management - Northrop Grumman Black Belt Six Sigma - Northrop Grumman Green Belt Six Sigma - Northrop Grumman Microsoft Office User Specialist PowerBuilder 5.02 : , Expected in
- ,
GPA:
Affiliations
Project Management Institute Project Management Institute - Washington DC Chapter
Skills

Agile, application design, Agency, budget analysis, budget management, budgets, budget, business analysis, business development, business process analysis, Conflict Management, conversion, Crystal Reports, client, clients, data conversion, Data Migration, decision making, delivery, driving, ERP, senior management, financial, forecasting, functional, government, Information Technology, team building, leadership, Linux, managing, materials, Mentor, 97, Microsoft Office User Specialist, MS Project, Windows 2000, works, enterprise, Oracle SQL, PeopleSoft, People Soft, personnel, policies, PowerBuilder 5.02, Power Builder, PRISM, problem solving, process engineering, processes, Process Management, profit, Project Management, project leadership, project plans, proposals, proposal, quality, Quality Assurance, Red Hat Linux, Relationship Management, reporting, risk analysis, risk management, Security Clearance, scripts, Siebel, Six Sigma, software development, specification, staffing, strategy, strategic, Strategic Planning, supervision, system documentation, white papers, transportation, Unix, VPN, Web Design, Y2K

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Resume Overview

School Attended

  • Southeastern University
  • University of Bangalore
  • George Mason University

Job Titles Held:

  • Technical Project Manager
  • Senior Project Manager / System Analyst
  • Information Technology Manager/Deputy PM
  • Senior System Analyst

Degrees

  • Master of Business Administration
  • DC
  • Bachelor of Science
  • Project Management Professional (PMP) - Project Management Institute Measuring Project Performance through EVM
  • Consultative Skills that includes Conflict Management - Northrop Grumman Black Belt Six Sigma - Northrop Grumman Green Belt Six Sigma - Northrop Grumman Microsoft Office User Specialist PowerBuilder 5.02

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