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technical project manager resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.

Skills
  • Strategic planning
  • Quality assurance
  • Risk mitigation
  • Stakeholder relations
  • Budget administration
  • UNIX/LINUX
  • Customer needs assessment
  • Task estimation
  • Timeline management
  • Technical writing
  • Quality management systems
  • Strategic planning and review
  • Vendor contracts and relationships
  • Analytics and problem resolution
  • Testing and deployment
  • Research and Development
  • Project implementation
  • Task prioritization
  • Excellent problem solving skills
  • Project documentation
  • Databases
  • Cost estimation and budgeting
  • Online learning
  • Analytics
  • Operating systems
  • Technical help desk experience
  • Oral and written communication
  • Marketing
  • Content management systems
  • MS Office
Experience
07/2014 to Current
Technical Project Manager Motion Recruitment Exton, PA,
  • Produced status reports for customers and senior management.
  • Delivered technical projects to achieve client business requirements.
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Assessed projects risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Brought in additional project personnel and resources to meet demands.
  • Devised implementation plans, including cost-benefit and ROI analyses.
  • Collected and reviewed project stakeholder requirements with help of meetings, walkthroughs and interviews, produced business requirements documentation and created mock-ups.
  • Prepared and integrated systems processes, plans and processes in alignment with established specifications and feedback gained from technological surveys and personal interviews.
  • Worked with end users, technical professionals, administrators and testers to review requirements, conduct tests and implement solutions.
10/2011 to 05/2014
Public Relations Coordinator Four Seasons Hotels Inc Denver, CO,
  • Designed web and other content, including monthly newsletters and promotional calendars.
  • Created 10 PR campaigns in six (6) weeks to encompass organization's vision, strategies and tactics.
  • Managed online and print advertising budgets up to £20,000.
  • Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials.
  • Acted as communications liaison for internal teams.
  • Defined project and company vision, strategies and tactics.
  • Coached client representatives on effective communication with public and employees.
  • Developed and implemented four (4) public relations business plans each year.
  • Managed editorial content, design and distribution of external company newsletter.
  • Integrated public and analyst relations programs with all company departments.
  • Evaluated and managed new strategic business opportunities.
  • Estimated project costs and monitored budgets.
  • Managed all media, press and public relations issues.
  • Identified customer needs through market research and analysis.
  • Cultivated positive relationships with community members through public relations campaigns.
01/2009 to 04/2011
Sales Associate National Western Life Insurance Company Austin, TX,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
Expected in to to
Digital Marketing : One Funnel Away
Click Funnel - Arlington, Texas
GPA:
Expected in 02/2015 to to
Certification : Combined Oracle, UNIX, Prince2 And MS-Office Suite
Life Groups - Brent Cross, London
GPA:
Expected in 05/2011 to to
Associate of Applied Science: Applied Business
Shooters Hill College - Woolwich, London
GPA:
Expected in 07/2009 to to
High School Diploma:
Woolwich Polytechnic - Thamesmead, London
GPA:
Expected in 2009 to to
Certification : Health And Safety At Work
Southward College - London Bridge , London
GPA:
Expected in 2009 to to
Associate of Applied Science: BTEC Business
Edexcel - ,
GPA:

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Resume Overview

School Attended

  • Click Funnel
  • Life Groups
  • Shooters Hill College
  • Woolwich Polytechnic
  • Southward College
  • Edexcel

Job Titles Held:

  • Technical Project Manager
  • Public Relations Coordinator
  • Sales Associate

Degrees

  • Digital Marketing
  • Certification
  • Associate of Applied Science
  • High School Diploma
  • Certification
  • Associate of Applied Science

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