Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Results-oriented Technical Program Manager keen on utilizing data driven execution strategies. A motivating teammate skilled in leading without authority to land innovative alternatives to mundane yet necessary processes. Experience working on programs that requires collaboration with large number of teams; both internal and external.

  • Conflict Resolution, Prioritization, Organizational Skills, Data driven execution
  • Languages: Python, SQL, C++, HTML/CSS, REST, YAML
  • Databases/Data Analytics: Tableau, MongoDB, MySQL, Business Objects, Salesforce, Smartsheet
  • Cloud Platforms: Google Cloud Platform, AWS, Cisco ACI
  • Program Management Tools: Rally, JIRA, Planr,
  • Bug Management Tools: Buganizer, Bugzilla,
  • Open source automation: Ansible, Terraform, Docker
  • Creative Tools: Adobe Creative Suite, Photoshop, Canva, Sketch
04/2020 to Current
Technical Program Manager Pwc Seattle, WA,

Client: Google Inc, Sunnyvale

Google Cloud Security Remediation Team that identifies policy violations across various Google cloud resources and remediates them. These remediation are Google wide initiatives, hence large scale and require automation first approach.

  • As an initial member of the team, identified pain points for deploying and managing organization policies for the customers of Google Cloud Platform. Identified classes of policy violations to influence prioritization of Remediation programs.
  • CloudSQL Authorized Networks Remediation & Domain Restricted Sharing Remediation : As a project lead, created tactical plan, crafted communication campaigns, created post-mortem and retrospective reports to successfully remediate >10k policy violations in a span of 6 months
  • Proposed and operationalized Cloud Security Remediation Champion program to make remediation proactive and better suited to individual team's needs. The program is currently in pilot stage and on wider implementation will significantly reduce recurring violations thereby allowing the team to focus on more strategic initiatives, freeing up from tactical tasks.
  • Trained xfn teams on use of automation tools by creating case-studies of the impact of automation in our team's tasks.
  • Created, Managed and Updated team's documentation.
09/2019 to 04/2020
Product Manager Vmware, Inc. Farmers Branch, TX,

Intent Based Networking Group, Ecosystem Team at Cisco manages extended partner solutions to help customers of Cisco products better manage their network infrastructure. The org generates 4B dollars in annual revenue.

  • Supported global GTM strategy by managing multi-million co-operative ecosystem partnerships with Ansible and Terraform (open source configuration management tools for Cisco ACI’s network infrastructure )
  • Conducted customer demos and was part of the evangelist team at Cisco Live ( a quarterly ecosystem conference )
  • Conducted customer interviews and case-studies to identify new business opportunities and recommend product changes to help customers achieve their goals.
  • Gathered requirements, oversaw testing and monitored performance to proactively improve integrations of Ansible and Terraform with Cisco products.
  • Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
03/2018 to 09/2019
Project Manager Us Bank Brentwood, CA,

Given the distributed nature of ecosystem team and 3P dependencies, instilled a data driven approach to decision making.

  • Authored python scripts to quicken the analysis of sales data (
  • Carried out data driven needs and gap analysis to enable strategic prioritization of partner integrations.
  • Quantified the contribution of ecosystem integrations to the overall company revenue.
  • Updated , redesigned and managed team's documentation sites.
  • Built recurring reporting pipelines by analyzing various data sources using python scripts. Built tableau dashboards for various stakeholders (PM, Engineering, and Executive teams)
  • Collaborated with cross-functional teams to draft project schedules and plans.
06/2012 to 08/2012
Research Assistant Intern Rigel Pharmaceuticals City, STATE,
  • Analyzed collected data by implementing scientific processes and observing all safety protocols.
  • Compiled and organized research data to produce reports and graphs.
  • Collaborated with researchers in preparing study results for publication or presentation
  • Kept organized records, maintained inventory equipment and materials.
Education and Training
Expected in 08/2017
Bachelor of Engineering: Computer Science And Engineering
Ramaiah Institute Of Technology - Bangalore, Karnataka, India,
Expected in 06/2013
High School Diploma:
Homestead High School - Cupertino, CA
  • Presidents Volunteer Service Award (Bronze) Recipient
  • American Red Cross President
  • IndoPak - Indian Cultural Club Activities Director
Expected in 03/2018
De Anza College - Cupertino, CA
  • Completed coursework in Statistics, Economics I and Economics II
  • Recognition for Stellar Performance in The Catalyst Project from Yousuf Khan, VP of Technical Marketing, Cisco. (Aug 2018)
  • Awarded “Influencer of the Batch” among 200 students of Ramaiah Institute of Technology, Computer Science Class of 2017.
  • Product Management Professional Certificate, Cornell University, Ithaca, New York - March 2020

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School Attended

  • Ramaiah Institute Of Technology
  • Homestead High School
  • De Anza College

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  • Bachelor of Engineering
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