Driven IT professional with 10 year of experience in software implementation and maintenance. Proven history of managing complex systems. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in- class service. Skilled at troubleshooting, communication and collaboration. Goal-oriented technology leader and trusted business partner recognized for leveraging information security, applications, networking, operations and risk management to drive business growth. Strategic with consultative approach to identifying requirements and opportunities for organizational transformation. Interprets and communicates complex policies and procedures to others and applies significant tact and diplomacy. Committed to delivering exceptional service, excellence and proven approaches that meet customer requirements and achieve process efficiencies.
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Associates Degree in General Insurance (AINS)
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