Technical Product Manager Resume Example
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TECHNICAL PRODUCT MANAGER
Professional Summary
Technical Program Manager taking a hands-on approach to stay current within the fluid and expanding technology industry. Collaborative and decisive across cross-functional teams with strong communication and interpersonal abilities. Possess in-depth experience in translating and delivering complex customer needs into product features with competitive differentiation.
Skills
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Work History
Technical Program Manager | 03/2021 to Current
Anthem, Inc. - Alamo , TN
Anthem, Inc. - Alamo , TN
- Aligned multiple cross-functional teams in inventory deployment space to design & implement a streamlined tool for product deployment across Nordstrom network saving $4.7 million labor cost.
- Drove pilot program to create process around feature intake to drive accountability & visibility across engineering and product.
- Developed and managed end-to-end deliverables encompassing multiple teams and discipline to ensure on time delivery
- Modernized Nordstrom inventory movement process by deprecating multiple one off applications into a central tool raising efficiency by 50% & reducing annual support cost by $125K
- Managed day-to-day programs for multiple Inventory deployment squads with offshore & onshore team members
Technical Product Manager | 04/2019 to 02/2021
Hireright, Inc. - Ca , CA
Hireright, Inc. - Ca , CA
- Worked closely with business stakeholders and engineering to design and drive LegalConnect's largest API partner eFiling integration representing 25% top-line revenue growth.
- Lead agile development implementation for LegalConnect's operation portal to serve customer support team.
- Created & managed roadmap for all LegalConnect's platform API products.
- Established metric driven KPI's to monitor product & feature success post release.
- Streamlined and standardized all LegalConnect portal logging efforts via Splunk implementation.
- Established strategic partnerships via LegalConnect's PaaS product to increase revenue by $2 million YOY.
- Coordinated with engineering throughout development process to ensure that incremental and finished products align with product vision.
- Communicated and collaborated with cross-functional teams to leverage LegalConnect API.
- Translated needs of customer into clear & concise technical product specifications and prioritized direction to the development team.
- Using SSRS (SQL Server Reporting Service) built over 26 automated reports for finance and accounting.
- Consulted with product development team to enhance products based on customer use cases & pain points.
Software Development Testing Engineer | 07/2016 to 03/2019
Dematic Corp. - Chillicothe , IL
Dematic Corp. - Chillicothe , IL
- Created WPF Coded UI Test framework with an emphasis on black box testing.
- Managed team of 5 QA Engineers for Web & Mobile applications.
- Lead cross functional testing projects in a Agile process.
- Developed an internal WPF application in order to execute coded UI regression and functional test suites with a configurable environment.
- Wrote over 1000 regression & feature automated test scripts for LA Fitness Web & mobile applications.
- Performed White box testing on new feature and business requirements for WPF applications.
- Regularly followed up with development team on discrepancies identified during testing and performance enhancement in daily Scrum.
Software Consultant | 03/2017 to 06/2017
Cooler TV - City , STATE
Cooler TV - City , STATE
- Tested GIF based social media application for defects in both iOS and Web platforms.
- Tracked and documented application bugs, tasks, and requirements in JIRA for every software release.
- Automated regression test cases for iOS and mobile website using Appium test framework with selenium in open source python language.
- Provided and established software testing guidelines to improve quality of product and efficiency in deployment to various platforms.
Software Development Testing Engineer | 07/2013 to 07/2016
IHerb Inc - City , STATE
IHerb Inc - City , STATE
- Created backend integration testing framework with emphasis on micro service architecture.
- Performed both black box and white box testing for both front end and back end development of features.
- Created 15 projects in line with micro service architecture with over 920 test cases including unit, integration, regression, and functional test cases in C# with Entity framework.
- Performed end to end testing from all tiers of ecommerce platform shop, sales, payment, and database.
- Directed feature design and development while remaining focused on client needs and business specifications.
- Tested complete deployment of WMS (Warehouse Management System) through scrum phases to implement (Inbound, outbound, Replenishment, picking, packing, shipping) in multiple iHerb.com warehouses across the country.
- Tested and verified features or project tasks through TFS project management tools following agile methodology.
- Documented software defects using Bugzilla bug tracking system as well as TFS and reported defects involving feature and logic functionality.
Education
California State University - City, State | Master of ScienceManagement Information Systems, 05/2019
University of California - City, State | Bachelor of ArtsAnthropology, 06/2015
Certifications
Certified SAFe®5 Product Owner/Product Manager
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Resume Overview
School Attended
- California State University
- University of California
Job Titles Held:
- Technical Program Manager
- Technical Product Manager
- Software Development Testing Engineer
- Software Consultant
Degrees
- California State University - City , State | Master of Science
University of California - City , State | Bachelor of Arts
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