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Technical Product Manager Resume Example

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TECHNICAL PRODUCT MANAGER
Professional Summary

Technical Product Manager taking a hands-on approach to stay current within the fluid and expanding technology industry. Collaborative and decisive across cross-functional teams with strong communication and interpersonal abilities. Possess in-depth experience in translating and delivering complex customer needs into product features with competitive differentiation.

Skills
  • SQL, HTML, CSS, C#
  • Applications/Tools: TFS (Microsoft Team Foundation Software), Entity Framework, Micro Service Architecture, WMS (Warehouse Management System), Selenium, Splunk, Swagger, JIRA, Visual Studio 2019, Google Analytics
  • Database & Servers: SQL Server 2016, AWS
  • AWS: SQS, Lambda, CloudWatch, S3, Route53
  • Process: Agile development, Scrum, Peer programming, CD/CI, Kanban, A/B testing, Program Management
Work History
Technical Product Manager | 04/2019 to Current
LegalConnect - Chino Hills, CA
  • Worked closely with business stakeholders and engineering to design and drive LegalConnect's largest API partner eFiling integration representing 25% top-line revenue growth.
  • Lead agile development implementation for LegalConnect's operation portal to serve customer support team.
  • Created & managed roadmap for all LegalConnect's platform API products.
  • Established metric driven KPI's to monitor product & feature success post release.
  • Streamlined and standardized all LegalConnect portal logging efforts via Splunk implementation.
  • Established strategic partnerships via LegalConnect's PaaS product to increase revenue by $2 million YOY.
  • Coordinated with engineering throughout the development process to ensure that incremental and finished products align with the product vision.
  • Communicated and collaborated with cross-functional teams to leverage LegalConnect API.
  • Translated needs of customer into clear & concise technical product specifications and prioritized direction to the development team.
  • Using SSRS (SQL Server Reporting Service) built over 26 automated reports for finance and accounting.
  • Consulted with product development team to enhance products based on customer use cases & pain points.
Software Development Testing Engineer | 07/2016 to 03/2019
LA Fitness International - Irvine, CA
  • Created WPF Coded UI Test framework with an emphasis on black box testing.
  • Managed team of 5 QA Engineers for Web & Mobile applications.
  • Lead cross functional testing projects in a Agile process.
  • Developed an internal WPF application in order to execute coded UI regression and functional test suites with a configurable environment.
  • Wrote over 1000 regression & feature automated test scripts for LA Fitness Web & mobile applications.
  • Performed White box testing on new feature and business requirements for WPF applications.
  • Regularly followed up with development team on discrepancies identified during testing and performance enhancement in daily Scrum.
Software Consultant | 03/2017 to 06/2017
Cooler TV - Culver City, CA
  • Tested GIF based social media application for defects in both iOS and Web platforms.
  • Tracked and documented application bugs, tasks, and requirements in JIRA for every software release.
  • Automated regression test cases for iOS and mobile website using Appium test framework with selenium in open source python language.
  • Provided and established software testing guidelines to improve quality of product and efficiency in deployment to various platforms.
Software Development Testing Engineer | 07/2013 to 07/2016
IHerb Inc - Irvine, CA
  • Created backend integration testing framework with emphasis on micro service architecture.
  • Performed both black box and white box testing for both front end and back end development of features.
  • Created 15 projects in line with micro service architecture with over 920 test cases including unit, integration, regression, and functional test cases in C# with Entity framework.
  • Performed end to end testing from all tiers of ecommerce platform shop, sales, payment, and database.
  • Directed feature design and development while remaining focused on client needs and business specifications.
  • Tested complete deployment of WMS (Warehouse Management System) through scrum phases to implement (Inbound, outbound, Replenishment, picking, packing, shipping) in multiple iHerb.com warehouses across the country.
  • Tested and verified features or project tasks through TFS project management tools following agile methodology.
  • Documented software defects using Bugzilla bug tracking system as well as TFS and reported defects involving feature and logic functionality.
Education
California State University - Fullerton, CA | Master of ScienceManagement Information Systems, 05/2019
University of California - Irvine, CA | Bachelor of ArtsAnthropology, 06/2015
Certifications

Certified SAFe®5 Product Owner/Product Manager

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Resume Overview

Companies Worked For:

  • LegalConnect
  • LA Fitness International
  • Cooler TV
  • IHerb Inc

School Attended

  • California State University
  • University of California

Job Titles Held:

  • Technical Product Manager
  • Software Development Testing Engineer
  • Software Consultant

Degrees

  • California State University - Fullerton , CA | Master of Science
    University of California - Irvine , CA | Bachelor of Arts

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