Technical Operations Manager Resume Example Company Name

/TECHNICAL OPERATIONS MANAGER

Professional Summary

Experienced Technical Operation & Engineer Manager with over 24 years of experience in plant production & operation. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Work History

Company Name- Technical Operations Manager
City, State11/2014 - Current

Implement strategic planning strategies including safety and quality control in the workplace, employee program, lean implementation, project management, workforce creation, product development, and productivity
Active design and implementation of packaging solutions and creative systems that boost efficiency and cost savings while providing the highest product quality and customer satisfaction
Planning, organizing, directing and running optimum day-to-day operations to exceed our customers' expectations
Supervise the scheduling and training of representatives of the field service. Manages service contracts and directs service support
Create a set of packaging concepts in conjunction with finished products or materials to ensure compatibility with packaging specifications and to determine packaging requirements at all development stages
In less than 3 years, new multi-format equipment researched and accepted with total cost savings of $1.5 million less than the initial quotes submitted

Company Name- Technical Field Service Engineer
City, State01/2009 - 12/2014

Toured consumer facilities across the United States and their related co-packers on a regular basis, file complaints, dispose of products and record film and favorable operating conditions
Helped Product Development and Manufacturing by partnering with Packaging Engineers and Plant Representatives to develop and optimize requirements and quality procedures for new and existing products
Increased production, capacity and flexibility of assets while minimizing unnecessary costs and maintaining current quality standards
Prepared documents in accordance with engineering guidelines and regulations and ensure compliance with FDA and ISO standards for manufacturing requirements
Developed methods, guidelines, and policies to facilitate efficient service delivery.

Company Name- Maintenance – Utility Team Lead
City, State10/2000 - 04/2007

Supervised 18 team members overseeing production, shipping, receiving, and ammonia refrigeration maintenance
Increased change and reduced start-up times by 7 percent through training to other employees while working hand-in-hand with the maintenance department
Responsibility for production output, product quality, and shipping
Provided feedback to strategic decisions that affect the area of responsibility for functioning and can contribute to the development of the budget while being able to address exacerbated operational issues which include cooperation with other agencies
Prepared projects to ensure the best connection between design and manufacturing processes using the latest technology and ensure that projects are as efficient as possible and practical
Achieved Preventative Maintenance Excellence PME level 2; 5 out of 36 facilities nationwide
Developed a range of packaging concepts

Company Name- Production Supervisor
City, State06/1995 - 11/2000

Proven experience in planning, staffing, and equipment maintenance while controlling quality and inventory management and coordinating production activities across assigned areas
Increased productivity by reducing scrap and rework on production lines Nimitz, Omega, and Braun. In particular, the Braun line increased from 52 – 65% to 98 – 115%. Total labor costs were decreased by 23% and start time by 30%.
Developed systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets
Resolved escalated issues arising from operations
Worked closely with teams involved in the processes of product packaging design and implementation to assist them with any technical guidance and support they may need.

Skills

• Quality Assurance Management
• Process Simplifications
• GMP Guidelines / SQF
• Kronos / Cost Control
• Safety Standards / Compliance
• Workflow Strategies / 5 S Theory
• Electro-mechanical Aptitude
• Innovation / Production Introduction
• Team Management / Team Building
• Axapta – Shop Floor / Microsoft Office
• HAZMAT / HVAC
• Automation / Equipment Purchasing
• Material / Technical Troubleshooting
• Pneumatics / Hydraulics / Schematics
• Production Management / Scheduling
• Ammonia Refrigeration
• VFFS / HFFS / Pouch Converting
• Manufacturing / Packaging

Education

Minnesota School of BusinessCity, State2006Associate of Science:
Music/Audio Production Engineering

Certifications

Miller Heiman Large Account Management Process (LAMP)
Printpack Inc., Atlanta, GA, 2010

Oriented Polypropylene
University of OPP, Rochester, NY, 2009

Customer Interaction
Printpack Inc., Atlanta, GA, 2009

Certification, Ammonia Refrigeration, HAZMAT, Level A, Level B, Level C, Level D
Phillips Refrigeration Consultants, General Mills Corporate, MN, 2004 – 2006

Certification, Interaction Management Course, Management Supervisory Courses I, II, and III, and Time Management Course
Employers Association, Brooklyn Park, MN, 1994 – 1995

Certification, Mechanical Maintenance- 1998
Hennepin Technical College, Brooklyn Park, MN, 1994

Resume Overview

School Attended

Minnesota School of Business

Job Titles Held:

Technical Operations Manager
Technical Field Service Engineer
Maintenance – Utility Team Lead
Production Supervisor

Degrees

Associate of Science : Music/Audio Production Engineering

Technical Operations Manager Resume Example

Resume Score: 80%

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