technical assistant resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Innovative Commercial Account Manager with 15-year. Adept at retaining current accounts and relationship building with prospective clients. Proficient in Applied/TAM and AMS360/ImageRight.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Technical Assistant, 01/2019 to Current
Brown & Brown, Inc.Mahopac, NY,

Prepare Submissions for new and renewal accounts.

Maintain Direct communications with company underwriters and insured.

Process endorsements, follow up with cancellation notice, quoting, issue auto ID and certificates of insurance, issue binders when needed.

Check policies and invoicing.

Commercial lines include; small contractors and retail businesses.

Commercial lines of business: property, general liability, workers compensation, businessowners, umbrella, package, management liability.

Carriers and wholesalers: Hartford, Selective, Hull, US & Overseas, Risk Placement Services Inc.(RPS), Hanover, Travelers, Franklin Mutual Insurance(FMI).

Commercial Account Manager, 05/2006 to 12/2018
PendoPhoenix, AZ,

Service commercial line accounts ranging from small to medium $2,000 to $500,000 in premium.

Prepare submissions for new and renewal accounts.

Maintain direct communication with company underwriters and insured.

Process endorsements, certificates of insurance, auto IDs, quoting, cancellations, issue binders, check policies and invoicing.

Commercial lines accounts include; real estate, apartment complexes, retail stores.

Commercial lines of business; property, general liability, workers compensation, management liability, umbrella, package, businessowners.

Carriers and wholesalers: Hartford, Hanover, Middle Oak Preferred Concepts, Kerwick & Curran etc.

Policy Issuance, 09/2002 to 05/2006
US & Overseas Agencies Inc.City, STATE,

Issued personal and commercial insurance policies.

Provided certificates of insurance when requested, issue endorsements and policy cancellations.

Daily interaction with both insurance producers and insurance companies to complete the processing of paperwork and to expedite the resolution of any problems that may arise.

Education and Training
High School Diploma: , Expected in 06/1981 to Plainfield High School - Plainfield, NJ,
Property & Casualty Certification: , Expected in 03/2005 to Atlantic School of Insurance - Piscataway, NJ,
Activities and Honors
  • Learn how to get started with Dropbox: 1 2 3 4 Keep your Take your stuff Send large Work on files files safe anywhere files together Welcome to Dropbox! home 1 Keep your files safe Dropbox lets you save photos, docs, videos and other files -- all in one place -- and automatically backs up your stuff.
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  • Drag and drop files into the Dropbox folder.
  • That's it! WINDOWS MAC continued home On 1.
  • Sign in to
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  • Click the blue Upload file button at the top of the window.
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  • Choose the file you'd like to add and click Open.
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  • Or, just drag and drop files directly into your web WEB browser.
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  • Tap the More actions menu (...) icon in the top right corner.
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  • Choose Upload File (in iOS) or Upload here (in Android).
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  • Select the location you'd like to upload files from.
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  • Select the files you'd like to add, and then tap Upload.
  • IOS ANDROID continued home 2 Take your stuff anywhere Save your photos and docs to Dropbox, and access them on any computer, phone, or tablet with the Dropbox app.
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  • 2.
  • Hover over the file or folder, and click the Share button that appears.
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  • Enter the email addresses of the people you want share a file with and click Share.
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  • Continued home On Windows or Mac 1.
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  • Open your Dropbox folder, and find the file or folder you'd like to share.
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  • Right-click on the file and select Copy Dropbox Link.
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  • Continued home 4 Work on files together Collaborate on presentations and docs -- without emailing files back and forth.
  • Just create a shared folder and add other people to it.
  • When you edit a file in a shared folder, everyone instantly gets the latest version on their devices.
  • Set up a shared folder On 1.
  • Sign in to, and click on the Sharing tab on the left side of the window.
  • 2.
  • Choose New shared folder at the top of the window, select I'd like to create and share a new folder, then click Next.
  • 3.
  • Enter a name for your shared folder, then click Next.
  • Continued home 4.
  • Enter the email addresses of the people you want to invite.
  • 5.
  • Add a personal message and set Can edit or Can view permissions, and then click Share.
  • Continued home 5 Hooray, now you're a Dropbox all-star! You're all set to use Dropbox.
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  • See more tips and tricks Check out our Help Centre to learn how to recover old versions of files, save space on your computer with Selective Sync, and explore other advanced features.
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  • Visit our Security page to learn how to create a strong, unique password, enable two-step verification, and adjust your security settings.
  • There's even more to Dropbox Need more space or extra sharing controls? Learn more about Dropbox Plus.
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  • Continued home Happy Dropboxing.

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Resume Overview

School Attended

  • Plainfield High School
  • Atlantic School of Insurance

Job Titles Held:

  • Technical Assistant
  • Commercial Account Manager
  • Policy Issuance


  • High School Diploma
  • Property & Casualty Certification

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