Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Self-starting collaborative individual with a theme of taking leadership positions, whether it's as the TAM Sales Lead, or the Cloud Lead, always looking to strategically grow personal brand, while improving skill sets.
Skills
ITIL Foundations Certified
MOF Certified
Microsoft Services University
Microsoft Associate College Hires
Excellent communication skills
Enterprise technologies
Work History
01/2014 to CurrentTechnical Account ManagerPega (Pegasystems Inc.) | OK, State,
Impacts CTM East as Cloud Lead helping ensure TAMs understand where their customers are in their cloud journey, recommend the appropriate services to drive the desired outcomes, and have a plan in place
Serves as a Strategic Advisor by delivering increased customer satisfaction, reduced support costs, and the awareness needed around product improvements
Responsible for customer satisfaction, cloud deployment/consumption, and growth of a $1.35 million portfolio through close alignment with the Microsoft Account team and strategic partnerships throughout customers' organization
2012 to 11/2013Strength and Conditioning ManagerUniversity Of Georgia | City, STATE,
Devised and implemented an equipment management system which enabled effective reporting of
malfunctioning equipment, as well as quickened referencing of past and current equipment issues
Supervise a staff of nearly 100 members, ensuring efficient work and satisfied customers
05/2013 to 06/2013Sales and Distribution Services InternFlowers Foods | City, STATE,
Built and configured handheld devices and operated them simulating daily use to test for bugs
Configured access points for 33 distribution centers across the Northeast
Traveled to Maine to build and configure 400 handheld devices in one week despite several hurdles
Returned to Maine to deliver 33 access points across the Northeast ahead of schedule, saving the
company 3 days and over $3,000
Assisted employees in resolving heat tickets that were elevated to their team
04/2013 to 05/2013User Services InternFlowers Foods | City, STATE,
Effectively used GhostCast to image computers and communicated with the end user to properly
configure the computer to fulfill their needs
Ensured employees in 44 bakeries nationwide have appropriate and up to date technology and
configuration
Efficiently organized and updated warranty information and PO’s for company’s hardware nationwide
Education
Expected in 2013BBA | Management Information SystemsUniversity of Georgia, Athens, GAGPA:
Accomplishments
One Services Peak Performer Award
The One Services Awards are designed to acknowledge individuals and teams who exemplify our cultural attributes of learning, innovation, and risk taking. These are people who make extraordinary contributions to the Services business, translating our Services goals into real world successes
Circle of Excellence - FY16 Top Sub Award
Through our achievements, dedication and passion the US Subsidiary has been chosen to receive the Microsoft Circle of Excellence Top Sub Award!
Azure Consumption Award (Twice)
The top team from each district defined by great teamwork in driving real cloud-first, mobile-first benefits with Microsoft Azure.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
