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team leader ulta beauty resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations.

Skills
  • Vendor management
  • Supply and inventory management
  • Staff development
  • Training and mentoring
  • Rules and regulations
  • Order processing
  • Departmental activities
  • Issue and conflict resolution
  • Team management
  • Customer service
  • Administrative support
  • Inventory management
  • Relationship development
  • Team building
  • Organization
  • Planning and coordination
Experience
Team Leader Ulta/beauty, 08/2021 - Current
Target City, STATE,

Lead team to ensure that all operational processes are completed as accurate and efficient as possible.

Hold ulta team accountable for account linkage, basket size , and maintain cleanliness and operational processes

  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Maintained daily inventory to facilitate successful material distribution.
  • Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Coordinated staff schedules and other labor activities to foster seamless delivery of service.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Executed multiple projects simultaneously, coordinating and prioritizing tasks.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Department Manager Accessories / Fine Jewelry , 04/2014 - 06/2020
Nordstrom City, STATE,
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Delegated work to staff, setting priorities and goals.
  • Coached, trained and mentored new team members and manager trainees.
  • Cultivated culture of empowerment to help
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Supervised staff of 15 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
  • Improved department operations and reduced costs by implementing weekly inventory audits
  • Grew department's team and technical capabilities with hiring and training of talented individuals.
Mac Assistance Counter Manager / Nordsrtom , 10/2010 - 04/2014
MAC Cosmetics City, STATE,
  • Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual bases.
  • Described merchandise and explained use, operation, and care of merchandise to customers.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Mentored newly hired artist in upselling techniques, showing the customer more then one item and showing the customer how to use the product to improve sales expertise.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Trained and developed over 100 employees through constructive feedback and focus on long-term career growth.
  • Reduced process lags by effectively managing average units sales for target sales goal.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Instructed staff on procedures for handling difficult transactions.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Delegated tasks to employees based upon individual strengths and experience based on level of skill ,confidence and experience
  • Checked inventory system to locate items at other stores, improving sales rates15%
  • Supervised successful, well-supplied and highly organized department thanks to consistent oversight and regular cleanliness inspections.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education and Training
: Communication , Expected in
-
Riverside Community College - Riverside , CA
GPA:
Status -

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Resume Overview

School Attended

  • Riverside Community College

Job Titles Held:

  • Team Leader Ulta/beauty
  • Department Manager Accessories / Fine Jewelry
  • Mac Assistance Counter Manager / Nordsrtom

Degrees

  • Some College (No Degree)

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