Team Leader- Quality Resume Example

Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.

• Inspected stock to identify imperfections, assign grades and determine issues with production.
• Reviewed production specifications to properly set up and calibrate machinery.
• Counted, sorted and stacked finished pieces for easy access.
• Kept work areas clean, neat and free of safety hazards to maximize efficiency.
• Delegated daily tasks to team members to optimize team productivity.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
• Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
• Integrated process improvements to increase overall workflow.
• Communicated and coordinated with multiple departments to achieve top results.
• Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
• Fostered positive employee relationships through effective communication, training and development coaching.
• Developed open and professional relationships with team members, enabling more effective issue resolution.
• Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
• Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Adhered to all safety guidelines regarding equipment and noted % decrease or increase for types of accidents.
• Analyzed employee workloads to meet seasonal fluctuation needs.
• Created training manuals targeted at resolving simple and difficult customer issues.
• Offered constructive criticism regarding quality assurance on collections team phone calls.

Did all money counts on each register and paperwork for deposits. Dropped off deposits to local bank.

Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.

• Monitored multiple databases to keep track of all company inventory.
• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.

• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
• Planned and executed shelf set-ups and end caps for best use for merchandising.
• Ran and counted out cash registers to keep regular money counts