LiveCareer-Resume

Team Leader Quality resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • I am a people person. I like being busy and to continue to learn. I would like do new and relearn older jobs as I get older and possiblity be able to interest younger people to try something they find they could like.
Skills

Can use intermediate excell

Delivered goods and services to customers on time and made sure items were in excellent condition.

Entered leads, appointments and communication into Microsoft 3.

Building trust and rapport

  • Chemistry curriculum standards
  • Unit morale and welfare
  • Ingredient restocking
  • Credit and collections
  • Budget planning and management
  • Communication and direction
  • Plant and climate familiarity
  • Merchandising skills
  • Building candidate pools
  • Evacuation direction and guidance
  • Operating hand trucks
  • Dining and cooking cleanup
  • Grocery standards
  • Profit and loss accountability
  • Staff development and oversight
  • Shrink reduction
  • Negotiation and persuasion
  • Sales and profits maximization
  • Staff development and leadership
  • Cash and credit transactions
  • Debits and credits research
  • Issue handling
  • Labor and delivery guidance
  • Cash and credit card transactions
  • HR understanding
  • Suspension systems understanding
  • Communication and presentation
  • Written and verbal instructions
  • Recruiting and interviewing
  • Excellent oral and written communication
  • Credit and cash transactions
  • Carefully packaged all finished products and prepared them for delivery.
  • Retail merchandising
Experience
06/2009 to 09/2019 Team Leader- Quality Conagra Brands, Inc. | Marshall, MO,

Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.

  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Resolved issues by using skills in comunication, welding, assembly and escalated high-level issues to Quality Specialists for assessment.
  • Made special cuts such as grooves, bevels and miters to complete designs.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Adhered to all safety guidelines regarding equipment and noted % decrease or increase of accidents.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Delegated daily tasks to team members to optimize team productivity.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Counted, sorted and stacked finished pieces for easy access.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Integrated process improvements to increase overall workflow.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
  • Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
02/2000 to 04/2009 Team Leader- Inspection Quality Product Action, Indiana | City, STATE,

Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.

  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Reviewed production specifications to properly set up and calibrate machinery.
  • Counted, sorted and stacked finished pieces for easy access.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Integrated process improvements to increase overall workflow.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Adhered to all safety guidelines regarding equipment and noted % decrease or increase for types of accidents.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Created training manuals targeted at resolving simple and difficult customer issues.
  • Offered constructive criticism regarding quality assurance on collections team phone calls.
12/1994 to 04/2000 Owensville Red and White Grocery Wabash Food Services | City, STATE,

Did all money counts on each register and paperwork for deposits. Dropped off deposits to local bank.

Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.

  • Monitored multiple databases to keep track of all company inventory.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
10/1992 to 06/1994 Navy Exchange, NAS Oceana Cashier And Stocker | City, STATE,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Planned and executed shelf set-ups and end caps for best use for merchandising.
  • Ran and counted out cash registers to keep regular money counts
Education and Training
Expected in 05/1974 High School Diploma | Haubstadt High School, Haubstadt, IN GPA:

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Resume Overview

School Attended

  • Haubstadt High School

Job Titles Held:

  • Team Leader- Quality
  • Team Leader- Inspection Quality
  • Owensville Red and White Grocery
  • Navy Exchange, NAS Oceana

Degrees

  • High School Diploma

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