Team Leader resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
Skills
Team Oversight
Sales
Cleaning
Staff Management
Product Knowledge
Safety processes and procedures
Staff education and training
Packing and shipping proficiency
Scheduling
Guest Services
Client Support
Customer Complaint Resolution
Quality Management
Cash Handling
Client Service
Quality control
Work History
Team Leader, 02/2019 - 05/2020 Behavior Health Network – Agawam, MA,
Maximized efficiency by removing safety hazards and debris from work areas.
Facilitated training for associates through daily coaching and regular performance appraisals.
Led team of Number members while providing exceptional customer service.
Assessed workloads to meet seasonal fluctuation needs.
Trained team on all aspects of operating procedures and company services.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Quality Control Inspector, 11/2018 - 11/2019 Party City – Bridgewater, NJ,
Monitored performance and generated reports detailing quality of product and defect rates.
Sampled Number% of products for detailed analysis.
Evaluated components and final products against quality standards and manufacturing specifications.
Completed precise measurements using special tools.
Used Tool to inspect quality of products, taking note of functionality, appearance and other specifications.
Communicated with production team members about specific quality issues such as Type and Type.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Performed visual inspections and non-destructive tests where appropriate.
Examined Products for defects or issues, reported problems quickly and maintained high levels of accuracy.
Monitored production processes to gain understanding of problematic steps and rectify issues.
Recorded and organized test data for report generation and analysis.
Conducted data review and followed standard practices to find solutions.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Identified and resolved variances to bring products in line with requirements.
Performed visual assessment of products to evaluate conformance with quality standards.
Cashier, 05/2018 - 11/2018 Foot Locker Inc. – Greenwood, IN,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
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