Outgoing and personable Retail/Restaurant Manager offering over 18 years of experience in food service, retail and team management. Solid background in food service field as well as retail. Quick-thinker with logical solutions to wide variety of issues in any work environment.
Hardworking, dedicated individual employs strong problem-solving and time management skills.
Lead cashier in charge of front desk. Day to day operations include reconciling corporate checks and credit cards, troubleshooting failed transactions and servicing the country's largest trucking companies including Prime and Landstar.
Managed 4 stores during employment with Consumers Petroleum. Was hired to take failing stores and restructure them to profit and succeed.
Responsibility's included complete supervision of all areas of operations including all restaurant related functions, systems processes and procedures. Supervised a team of 50+ ensuring the overall integrity of the restaurant and company standards. Focused on providing guest service, sales building and providing sound cost controls in order to provide consistent and superior financial financial performance for the company.
Ranked as a top 10 manager of approximately 300 in a monthly ranking, over 3 years running, for financial achievements in sales, labor and shrink cost effectiveness at Friendly's
Personally achieved a 7% sales increase 3 years consecutively under my direct general management.
Acknowledged by the City of West Haven for significant fundraising and donations for various schools, sports teams and special needs programs.
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