team leader cashier resume example

Managed 4 stores during employment with Consumers Petroleum. Was hired to take failing stores and restructure them to profit and succeed.

• Promoted to Training Manager within 5 months of hire. Trainees included a newly hired District Manager and Food Service Manager.
• Completely restructured operations in 4 locations including a high volume truck stop, Wheels in Milford CT, discontinuing declining areas of operation and bolstering areas with greatest financial profit potential. Implementing new procedures and techniques for greatest profitability.
• Independently supervised a location close for the purpose of rebuild; coordinated crew transfers to other locations, inventoried, categorized and transferred all existing product to several other locations, managed all equipment transfers and pre-screened, interviewed potential hires for the new location opening.
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
• Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
• Motivated and led team members to work together to achieve targets.

Responsibility's included complete supervision of all areas of operations including all restaurant related functions, systems processes and procedures. Supervised a team of 50+ ensuring the overall integrity of the restaurant and company standards. Focused on providing guest service, sales building and providing sound cost controls in order to provide consistent and superior financial financial performance for the company.

• Promoted through the ranks from Guest Service Supervisor to General Manager within 3 years.
• Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
• Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
• Implemented key crew performance enhancers: incentives/ competitive games in conjunction with coaching and developing to achieve growth targets.