team leader resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking and reliable worker with a strong background in operating cash registers, stocking merchandise, and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. I'm always ecstatic to learn new skills, improve on me as a person. Courteous to all patients and staff members that I come in contact with and treat everyone with great respect. Fluent in Spanish speaking and writing. I have strong computer skills, Word, PowerPoint, Excel, etc..

As a Knowledgeable Team Leader, I'm proficient in scheduling, money handling, and team management. Successful at overseeing all areas of operations. Eager to develop and advance professionally into a more challenging position. As well as Patient-oriented Phlebotomist offering 3 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

  • Sanitation and sterilization
  • Cash drawer balancing
  • Issue resolution
  • Sharps disposal
  • Drawing blood
  • Clean backroom/dock room
  • Experienced in forklifts
  • Handle department signage and pricing
  • Never late
  • Ability to bend, stoop, twist, and stand for a long period of time
  • Speak English and Spanish
  • Enjoy fast pace environment
  • Leader
  • Medical Technology experience
07/2020 to Current Team Leader Brother Industries | Los Angeles, CA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Compiled and submitted data for demographic research.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Upheld donor confidentiality throughout intake and collection process.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Prepared and packaged specimens for courier transport.
  • Identified patients using proper procedures prior to specimen collection.
  • Conducted various blood tests and updated results into paper and electronic charts.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
04/2016 to 06/2020 Shift Manager The Mentor Network | Tracy, MN,
  • Stocking store products on the sales floor
  • Resupply produce and check the quality of the product
  • Can do multiple pallets in the freezer, cooler, and the sales floor
  • Can breakdown meat pallets, put away nice and neat in the meat locker. Place the meat on the meat sleeves and keep up with store standard of appearance
  • Operate scrubber, mop the whole store when needed too.
  • Clean bathrooms with proper sanitation supplies.
  • Handle cash register with ease and cash out with no problems.
  • Restock the bread in the store and keep an eye out for dates, rotate any new bread item, while using doily to lift the bread and slide it with the other bread trays
  • As a lead associate on the floor, I keep a close lookout for any product that is out, run to freeze, cooler, or backroom for the product and refill and date if necessary
  • Complete any new training and participate in any meetings taken in the store.
  • Directing and assisting all customers with finding items and /or lifting items they can't reach.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Successfully use bailer to trash boxes. and make bail.
  • Use forklift technology
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Documented receipts, employee hours and inventory movements.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Store Manager Yodalis 205-538-6901
10/2018 to 01/2020 Lead Phlebotomists and Urinalysis Central Bbq | Memphis, TN,

I work independently in many laboratories across the state of Connecticut. I maintain all site operations while working with a counselor and physicians.

During my time as a phlebotomist, I draw blood and collect urine samples, properly put blood tubes and urine cups in the right locations for safekeeping. Before I close down the labs I put blood and urine in fed ex bags to be sent out, write down the tracking number. Place supply orders and keep track of inventory of many of my site locations. Sanitize all locations before and after a shift is done.Follow all hippa rules. I participate in all video calls, answer emails constantly, and use Microsoft word for the end of the day reports. Build trust with clients and minimize patient discomfort during blood draws. Prepared blood-collecting equipment to draw blood and safely store and transport samples. Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self. Obtained a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles. Verified collection orders and communicated discrepancies to nurses. Verified quality of specimens by centrifuging specimens for the logistics courier to pick up.

Lead Supervisor Ruth Clark (772) 418-6813

Field Lead Lauren Scibilio (XXX) 893-0692

06/2014 to 04/2016 Assistant Manager Domino's Pizza | City, STATE,
  • Worked Night shifts
  • Kept track of all money and saw sales progress
  • Handled all bank deposits with access to safe and make sure all the money was there and keep it in an even amount
  • Shut down all computers and installed any software updates to the computer.
  • Prepared all dough, food, and date all perishable foods.
  • Maintain a sanitary work environment that's up to par with health code standards.
  • Assigned tasks to employees and send out my drivers to proper locations for food to be delivered for the customer
  • Keep the optimal pace throughout the store, and finding tasks to do.
  • Made sure all orders were done right the first time
  • Assistant food line workers when the rush hits while keeping an eye out for the oven for pizza to be ready.
  • Answer all phone calls placed by customers
  • Set alarms before leaving the store
  • I always washed my hands before and after working with food.
  • Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Trained all new employees
  • Did payroll for all my employees
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflow's and shift coverage to meet expected business demands.

General Manager Debbie Jennings (XXX) 751-4599

Education and Training
Expected in 05/2018 to to Phlebotomy Techinican | Griffin School of Allied Health Careers , Derby, CT, GPA:

Certification Number W8F3P5F4

  • 4.0 GPA
Expected in 06/2014 to to High School Diploma | Ansonia High School, Ansonia, CT GPA:

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Resume Overview

School Attended

  • Griffin School of Allied Health Careers
  • Ansonia High School

Job Titles Held:

  • Team Leader
  • Shift Manager
  • Lead Phlebotomists and Urinalysis
  • Assistant Manager


  • Phlebotomy Techinican
  • High School Diploma

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