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Team Leader Resume Example

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TEAM LEADER
Professional Summary

Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Hardworking Team Leader with Number years of experience in Type environments. Knowledgeable in KPI analysis, implementation and corrective planning. Engaging and motivational supervisor skilled at training, coaching and developing high-performing employees.

Efficiently handles Area of expertise operations, including operating sawing equipment to process over Number board feet per day. Skilled in mechanical maintenance and basic repairs, equipment setup and control optimization. Proven background in producing exceptional work.

Talented Team Leader offering Number-year background with progressive advancement in Type management. Focused on driving employee performance, achieving team goals and delivering consistent, on-time project completion. Strong builder of team vision to meet benchmarks in quality and production.

Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Proactive Team Member with Number years of experience in Type product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about Type equipment use and repairs.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Sales
  • Sales Goals
  • Staff Management
  • Guest Services
  • Cleaning
  • Customer Complaint Resolution
  • Employee Evaluation
  • Cash Handling
  • Staff education and training
Work History
Team Leader01/2020 to Current
Burger King – Magnolia, TX
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Led team of Number members while providing exceptional customer service.
Sales Associate08/2018 to 01/2020
Dollar General – Magnolia, TX
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant Type products and services.
  • Boosted sales by conferring with customers to evaluate Product or Service requirements and recommend best-fit company offerings.
  • Increased sales by Number% over Timeframe by offering consultation on products and services and applying customer service and upselling techniques.
  • Educated associates on market trends and stayed up-to-date on forecasts and Industry news.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Achieved perfect attendance record for Number months consecutively.
  • Completed orders through Type system and organized product deliveries to meet customer timetables.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Trained and developed Job Titles in company processes, product knowledge, customer service and selling techniques.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Acquired Number new customers, generating Number% of team revenue.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Teacher/ Cook09/2014 to 03/2016
Grandma's Garden – Magnolia, Texas
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Transitioned between breakfast and dinner service by Action and Action.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Produced over NumberType dishes per day and maintained near-perfect customer satisfaction scores.
  • Managed Number-person staff, supervised preparation of Type foods and explained steps for readying specialty items, including Type and Type food.
  • Safely used kitchen equipment such as Type and Type, effectively reducing injuries and burns Number%.
  • Prepared estimated Number orders simultaneously during peak Timeframe periods with Number% accuracy rate, maximizing customer satisfaction and repeat business.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Crew Trainer08/2006 to 10/2011
McDonald's – Magnolia, TX
  • Taught new team members correct procedures for all areas of operations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety and performance requirements.
  • Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve Result.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring by Number% and saving company $Amount in training fees.
  • Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving Result.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in Result.
Education
Diploma: Na05/2005Magnolia High School- Magnolia, TX
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Resume Overview

Companies Worked For:

  • Burger King
  • Dollar General
  • Grandma's Garden
  • McDonald's

School Attended

  • Magnolia High School

Job Titles Held:

  • Team Leader
  • Sales Associate
  • Teacher/ Cook
  • Crew Trainer

Degrees

  • Diploma : Na 05/2005

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