Team Leader Resume Example General Motors

TEAM LEADER

Summary

I am an accomplished professional with 20 plus years of Factory experience

Focused Team Leader bringing 20 year-background in problem resolution. Adept at reviewing team analytics and devising improvement strategies to increase productivity. Skilled coach and trainer committed to helping employees reach maximum potential.

Detail-oriented professional practiced at operating complex equipment in high-volume settings. Good technical and mechanical knowledge with repair and maintenance abilities. Competent in setting up machinery, monitoring operations and adjusting controls to produce high-quality work.

Skilled Team Leader, knowledgeable about assembly operations and safety procedures. Experienced working with team members to move materials, make cuts and sort finished products for Automotive and Plastic Industries. Organized, systematic and hardworking with service oriented nature

Energetic professional with over 20 years of experience in manufacturing sector. Punctual employee following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee.

Skills

Process improvement
Issue resolution
Client support
Team supervision
Process monitoring
Diagnostic abilities

Shipment preparation
Quality assurance
High-energy attitude
Cheerful and energetic
Strong communication skills
Organized

Experience

General Motors | Wentzville, MOTeam Leader 02/2014 - 04/2019

Established open and professional relationships with Team Members which helped resolve issues and conflicts quickly
Implemented new working processes that delivered continued improvement
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional training to Team Members
Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Fostered positive employee relationships through effective communication, training and development coaching.
Identified Line equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Offered constructive criticism regarding quality assurance
Resolved Team and Group issues by using skills in Skilled Trades and Engineer Department and escalated high-level issues to Group Leader for assessment.
Communicated and coordinated with multiple departments to achieve top results.
Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
Delegated daily tasks to team members to optimize team productivity.
Reviewed production specifications to properly set up and calibrate machinery.
Operated hand and power tools to clear jams, adjust positions and trim rough edges.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Inspected stock to identify imperfections, assign grades and determine issues with production.
Integrated process improvements to increase overall workflow.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.

Mobile On The Run | Saint Louis, MOSales Associate01/2013 - 02/2014

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Organized racks and shelves to maintain visual appeal of the store
Prepared merchandise for sales floor by pricing or tagging
Directed individuals to merchandise locations
Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations
Stocked shelves and supplies and organizes displays
Organized products on racks and displays with a focus on visual appeal and brand standards
Prepared cash deposits up to $4000 with zero discrepancies.
Stayed up to date on store promotions, payment policies and security practices.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Developed positive customer relationships through friendly greetings and excellent service
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Recommended merchandise to customers based on needs and preferences.
Won store sales competition for various Charities, resulting in achieved goals
.
Sold various products by explaining unique features and educating customers on proper application.
Recommended optimal merchandise based on customer needs and desires.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Drove sales of Tobacco and alcohol products by applying proactive nature, knowledge of customer preferences and active listening skills.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 25% or more.
Used cash register system to ring up customer purchases, process payments and issue receipts.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Educated customers on product and service offerings.

Hilex Poly Co LLC | Saint Louis, MOTeam Leader04/2008 - 12/2013

Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Counted, sorted and stacked finished pieces for easy access.
Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Reviewed production specifications to properly set up and calibrate machinery.
Operated hand and power tools to clear jams, adjust positions and trim rough edges.
Offered constructive criticism regarding quality assurance on collections team phone calls.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Reviewed specifications and directions carefully to determine precise set up for Extrusion and Line equipment to manufacture Plastic goods.
Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
Fostered positive employee relationships through effective communication, training and development coaching.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Adjusted machines for speed control and resin feeds to promote production of quality plastic products.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Delegated daily tasks to team members to optimize team productivity.
Identified Extrusion equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
Integrated process improvements to increase overall workflow.
Analyzed employee workloads to meet Through flow
Adhered to all safety guidelines regarding Extrusion and line equipment and noted 20% decrease in recordable accidents.
Communicated and coordinated with multiple departments to achieve top results.

Conn-Selmer Inc. | Elkhart, INTime Study Represantive 02/1995 - 09/2007

Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review annually.
Successfully led key projects which resulted in positive outcome.
Verified data integrity and accuracy
Designed, developed and tested embedded software applications for use in the Musical Instrument Industry
Validated new work operations, working alongside Industrial and Manufacturing engineers
Worked directly with the Quality Team to achieve the best product quality
Developed new process for employee evaluation which resulted in marked performance improvements

Education and Training

HB Maynard Institute of Engineering | Pittsburgh, PACERTIFICATION in Time Study/Basic M.O.S.T.06/2001

Kentucky State University | Frankfort, KYAssociate of Arts in Music Performance06/1978

Resume Overview

Companies Worked For:

General Motors
Mobile On The Run
Hilex Poly Co LLC
Conn-Selmer Inc.

School Attended

HB Maynard Institute of Engineering
Kentucky State University

Job Titles Held:

Team Leader
Sales Associate
Time Study Represantive

Degrees

CERTIFICATION in Time Study/Basic M.O.S.T.
Associate of Arts in Music Performance

Team Leader Resume Example

Resume Score: 80%

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