Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Efficiently handle operations, including operating sawing equipment to process over board feet per day. Skilled in mechanical maintenance and basic repairs, equipment setup and control optimization. Proven background in producing exceptional work.

Team Leader experienced in directing activities of workgroups. Develop strategies, provide training, set goals, and obtain team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Lead Assistant with talent supporting senior managers and upper management in decision making and improved productivity. Manage administrative and clerical functions, scheduling, logistics, meetings and provide follow-up on important projects and initiatives. Strong organizational and communication skills with attention to detail and accuracy.

Talented Team Leader offering 15-year background with progressive advancement in all management. Focused on driving employee performance, achieving team goals and delivering consistent, on-time project completion.

Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values.

Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Business Leader with proven ability to develop and implement business management goals. Create business strategies, allocate resources, find ways to increase productivity and assess employee performance. Liaise with partners and suppliers. Strong business acumen and managerial abilities.

Supportive Team Lead with years of experience leading production teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs.

Conscientious successful driving efficiency and on-time project delivery. Bringing years of experience and proven abilities in performing accurate work according to technical specifications. Team player with demonstrated ability to follow organizational policies and procedures.

Successful at working in high-volume environments to assemble and products. Knowledgeable about quality assurance standards, equipment operation and shipment management.

Highly adaptable offering years of quick and effective performance. Safely lifts 50 pounds. Highly experienced in performing safety measures.

Proven leader with exemplary workplace focus and productivity. Seasoned in production of products in any setting. Well-versed in operating heavy equipment, monitoring quality and preparing products for shipment.

Proactive Team Member with years of experience in product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about equipment use and repairs.

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding training in . Motivated to learn, grow and excel.

Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Senior and outstanding performer within . Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments.

  • Team Oversight
  • Budgeting
  • Staff Management
  • Guest Services
  • Customer Complaint Resolution
  • Product Knowledge
  • Daily Workflow Improvement
  • Cash Handling
  • Sales expertise
  • Client Service
  • Employee Evaluation
  • Quality control
  • Scheduling
  • Sales
  • Sales Goals
  • Cleaning
  • Troubleshooting Technical Issues
  • Quality Management
  • Key performance indicators
  • Staff education and training
  • Safety processes and procedures
  • Complaint resolution
  • Heavy machinery safety
  • Operations monitoring
Work History
Team Leader, 01/2020 - Current
International Flavors & Fragrances Cincinnati, OH,
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Trained team on all aspects of operating procedures and company services.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
  • Led team of Number members while providing exceptional customer service.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Assisted Job title with new hire processing and existing training programs.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management.
  • Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Implemented new working processes which delivered continued improvements.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Assisted Type offices with business development and customer service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Cross-trained and provided back up for customer service managers.
  • Coordinated all treatment and placement activities, including Type and Type while supervising team of Number Job Titles.
Vice President, 03/2004 - 09/2017
Acosta, Inc. Brea, CA,
  • Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Increased company growth through effective collaboration with sales and marketing departments.
  • Reduced costs by overhauling and streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Mitigated financial discrepancies by efficiently managing budget and payroll operations.
  • Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Hired and managed Number employees to maximize productivity while training staff on best practices and protocols.
  • Mitigated business risks by working closely with Job title and Action.
  • Teamed with Type department to create organization's mission and vision statements.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Initiated on-time, under-budget project management to optimize performance.
  • Established performance goals for Type department and provided methods for reaching milestones.
  • Spearheaded cross-functional initiatives across Type and Type departments to achieve business goals for bottom-line profits.
  • Diminished regulatory risks by overseeing adherence to insurance and safety regulations across all projects.
Gift Shop Manager, 11/2005 - 11/2012
Halifax Health Orange City, FL,
  • Strategized with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
  • Planned and implemented fundraising events.
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for Type meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved Type problems, improved operations and provided exceptional client support.
Associate of General Studies: General Studies, Expected in 06/2003
Louisville High School - Louisville, OH

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School Attended

  • Louisville High School

Job Titles Held:

  • Team Leader
  • Vice President
  • Gift Shop Manager


  • Associate of General Studies

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