Highly enthusiastic in customer service with 6 years client interface experience. My
enthusiasm and commitment to excellence have served me well. I have extensive
experience with customer service, having had the chance to significantly
develop many experiences while working as an Assistant Manager at Arby's and a Team Leader at Buc-ee's.
I believe my experiences make me an excellent
fit for this opportunity.
Reliable and punctual
Delivers exceptional customer service
Bilingual speak and write both English and Spanish fluently
Food Safety ServSafe
Food Safety Manager Training Learn2Serve
01/2015 to Current
Team LeaderBuc-ee's － Angleton, TX
Managed bookkeeping responsibilities.
Submitted bank deposits in addition to keeping funds in safe accurate.
Properly completed vendor deliveries.
Supervised shifts as well as working as a team member performing cashier duties, product assistance and cleaning.
Trained and motivated new recruits in achieving companies standards.
Managed inventory and processed orders
Provided customer assistance when a complaint arose, ensuring
that customer left highly satisfied.
06/2011 to 11/2014
Assistant ManagerArbys － Angleton, TX
Organized work schedules and shifts.
Completed daily balancing and audit requirements.
Submitted bank deposits in addition to keeping funds in safe accurate.Managed inventory and processed orders.
Reviewed employee time sheets for accuracy.
Interviewed potential staff.
Supervised lunch and dinner shifts, assisting team members during peak
Implemented mandatory compliance with health and safety regulations.
Welcomed guest, striving for a high level of hospitality.
Controlled temperature of refrigeration and food storage.
Education and Training
High School DiplomaAngleton High School － Angleton, TX
Associate of ArtsBrazosport College － Lake Jackson, TX