Motivating Team Lead with 10 years of experience in leadership roles. Skilled at designing and following production schedules with proven history of maximizing productivity for cold storage warehouse production. Dedicated to safety, efficiency and proactive organization.
Skills
Client support
Issue resolution
Process improvement
Team supervision
Equipment Operation
Process monitoring
Technical skills
Quality assurance
Shipment preparation
Team building
MS Office
Administrative support
Education and Training
Ivy Tech Community College of IndianaIndianapolis, INExpected in 09/2023 ā āBachelor of Science:Engineering (Pre-Engineering) - GPA:
Ivy Tech Community College of IndianaIndianapolis, INExpected in 04/2010 ā āAssociate of Science:General Studies - GPA:
Certifications
Red Cross First Aid/CPR
Forklift Certified
Experience
Nextstep Care - Team Leader Tyrone, GA, 03/2016 - Current
Fostered positive employee relationships through effective communication, training and development coaching.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Communicated and coordinated with multiple departments to achieve top results.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Delegated daily tasks to team members to optimize team productivity.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Integrated process improvements to increase overall workflow.
Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
Corrected pallets of damaged or mislabeled products through.
Operated RF Scanner to scan over hundreds of packages per day to verify proper shipping information.
Safely drove and positioned walkie riders and dock stocker trucks at shipping and receiving docks to speed up loading times.
Shrink wrapped products on over 50+ pallets per day.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Used ladders and pallet jacks to load and unload merchandise.
Checked all load-related documentation to ensure that it is complete and accurate
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Earned reputation for good attendance and hard work.
Supported Inventory department by compiling paperwork and taking detailed meeting minutes.
Created agendas and communication materials for team meetings.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Handled all delegated tasks.
Adhered to all workplace safety standards and OSHA regulations.
Labeled packages and pallets to ensure efficient identification of items.
Promoted safety throughout workplace and reported potential hazards in timely fashion.
Assisted sorters by loading trucks with assigned packages.
Unloaded parcels from truck with care to avoid damage.
Loaded and unloaded packages from loading dock to trucks.
Handled packages in safe and meticulous manner while unloading and transporting.
Monitored pallet weights and truck capacity to adhere to standards.
Palletized boxes for easy movement and shipment.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Exceeded specific team goal by partnering with staff to share and implement best practices.
Unloaded cargo with dock stocker, maintaining clean, safe and organized warehouse areas.
Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
Drove truck safely to deliver items in original condition to destination.
Contributed ideas on ways to improve or optimize warehousing procedures.
Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
Organized and positioned product cases in produce warehouse and walk-in cooler.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Followed customer instructions about placement of items and special considerations for handling.
Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
Secured items in truck by strapping over protective padding.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Ingram Content Group - Picker Berkeley, CA, 01/2016 - 03/2016
Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Prepared products for shipping according to company specifications.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Used RF scanner to pick items from bins and complete orders.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Stacked, organized and palletized packages for efficient storage and movement.
Packaged items with appropriate materials to prevent damage during shipping.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Placed products on conveyors for final wrapping and shipment.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Agilent Technologies, Inc. - Assembler Frederick, CO, 04/2012 - 01/2015
Cleaned and finished sub-assemblies or assemblies using hand or power tools.
Smoothed surfaces to enhance alignment of parts and finishes.
Retrieved correct materials from product inventory to perform various fabrication duties.
Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.
Positioned and aligned components to complete accurate assembly work.
Checked parts against stock lists, blueprints and materials specifications to verify compliance with standards.
Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
Inspected and tested final products to verify conformance to established tolerances.
Put together mounted and remote cooler packs quickly and efficiently.
Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
Reviewed and verified all work was in compliance with sales orders and customer requirements.
Set up and operated greasing equipment to grease components, sub-assemblies or assemblies.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Properly stored hazardous materials to avoid injuries or contamination.
Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
Assembled components with hand and power tools.
Certified and skilled forklift operator.
Inspected finished parts and components for quality assurance and to uncover any final issues.
Performed and submitted first piece for inspection.
Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
Determined materials, tools and equipment needed for product order fulfillment.
Expertly measured, cut, bent and fitted small tubing to machines.
Reviewed project specifications and other documentation prior to job start to fully understand all tasks and required completion dates.
Interpreted prints, drawings and sketches.
Operated welding, press brake, plate rolls, angle and channel rolls and shear.
Accomplishments
Promoted 3 times within a year. Started as a picker/packer, promoted to dock receiver (Inbound), promoted to team leader. Held team Leader position for 3+ years.
Additional Information
I have 5+ years of working in cold storage, the cold doesn't effect me negitivley.
I also worked as an assitant manager at Dollar Tree in Little Rock, AR. for 3 years from 2006-2009.
I was a gymnast for 16 years, and also coached/trained for 5+ years from 2004-2009.
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