team leader resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns. Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every kilobyte of provided data. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Issue resolution
  • Training
  • Lean Manufacturing
  • Team Supervision
  • Safety
  • Call Center Operations
  • Quality Improvement
  • Problem resolution
  • Improvement plan knowledge
  • Experience in leadership
  • Customer service
  • Flexible
  • Clerical
  • Computer skills
Team Leader, 11/2020 to Current
Carrols Restaurant Group, Inc.Livingston, TN,
  • Conducted inspections of equipment before, during and after shifts to prevent project delays and resolve issues.
  • Recommended and executed improvements for production and product quality.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Gathered business requirements from users to convert to technical requirements.
  • Followed staffing strategies to achieve production goals.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Driver, 11/2015 to 11/2020
Lube-Tech Services, LlcGreenwald, MN,
  • Kept loads from being damaged through proper loading and security.
  • Utilized pallet jacks and forklifts to load and unload materials off trucks.
  • Maintained professional vehicle appearance by regularly attending to cleaning and upkeep requirements.
  • Protected loads from shifting and products from damage through proper loading, bracing and balancing.
  • Documents and reports product damages to management and coordinates related paperwork.
Cashier, 03/2015 to 08/2016
Rock Island-Milan School District #41Rock Island, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
  • Disseminated information to customers regarding account updates, new service additions and promotional offers.
  • Handled credit applications from customers, liaised with credit manager for approvals and account setup and processed credit card payments.
  • Recommended complementary and discounted items to customers to increase sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Lead Clerk, 09/2012 to 10/2015
BcfsBoston, MA,
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Copied, scanned and filed documents to maintain office records.
  • Assisted customers by answering questions and providing information about [Product or Service].
  • Responded to requests by preparing and sending files and documents.
  • Sorted and distributed mail to internal staff and prepared outgoing mail.
  • Generated regular reports such as Dailey closer reports, Stamp records,
Education and Training
High School Diploma: , Expected in 05/1978 to Charleston High School - Charleston, MO
  • Licenses State of Missouri Insurance License 201
  • 10 hours of microsoft Office 2010 Excel Level I, II, III IV and V Training - 2012

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Resume Overview

School Attended

  • Charleston High School

Job Titles Held:

  • Team Leader
  • Driver
  • Cashier
  • Lead Clerk


  • High School Diploma

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