team leader resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Experienced Supervisor, with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Ability to multitask, work independently and within teams in fast-paced, high volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools, fork lift operations, Crane, C-Hook, and Grabs certified. Excellent work performance and attendance record. Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities.

  • Group leadership
  • Operations leadership
  • Warehouse staff management
  • Group supervision and management
  • Training leadership
  • Warehouse equipment operations
  • Warehouse environment safety
  • Warehouse Management
  • Coaching leadership
  • Supporting warehouse activities
  • Safety leadership
  • Plant and warehouse operations
  • Warehouse operations knowledge
  • Administrator leadership
  • Sales leadership
  • Lean Manufacturing
  • Team supervision
11/2020 to 12/2020 Team Leader John Deere | Waterloo, IA,
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Delegated daily tasks to team members to optimize group productivity.
  • Counted, sorted and stacked finished pieces for easy access.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Identified injection mold equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
01/2015 to 09/2019 Warehouse Group Leader Abbvie, Inc | Branchburg, NJ,
  • Developed new employees and on-going performance assessment of current employees to 5S, Kaizen, and implemented safety and quality procedures
  • Maintained drive and determination to obtain personal and team objectives and goals
  • Identified staff requirements and communicated to human resource department to initiate recruitment and training processes
  • Achieved lifelong aspiration through proven work ethic, dedication and ability to visualize and excel
  • Managed contractual agreements and associated deliverables through oversight and inspection
  • Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them
  • Monitored and controlled the shipping and quality for shipments coming and going to our customers to ensure the safety of the product that was being processed in our facility
01/2012 to 11/2015 Team Leader Supervisor Claire's Accessories | Alpharetta, GA,
  • Responsible for a team that traveled the US providing HVAC cleaning services to Walmart, Sam's Club and Dollar General
  • Maintained labor hours, per diem and travel expenses for myself as well as the crew or crews depending on the job under myself
  • Provided fast and efficient customer service to the client making sure all of their needs were met and that every detail of the contract was followed
  • Supervised and ensured the safety training of each team member under my direction
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern
  • Analyzed equipment breakdowns using various troubleshooting methods
  • Delegated tasks to others on grooming team
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands
  • Maintained compliance with company policies, objectives and communication goals
  • Set overall vision and provided team leadership
  • Conducted, scheduled and provided impromptu evaluations to assed work performance
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
01/2010 to 01/2012 General Store Manager Exxon Mobil | City, STATE,
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Reduced corporate risk by managing shrink processes and controlling inventory levels
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence
  • Designed modern employee recognition program which boosted productivity
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
Education and Training
Expected in High School Diploma | Grenada High School, Grenada, MS GPA:
Activities and Honors

Fork Lift

Crane Operator

C Hook Operator

Grabs Operator

Safety Operations

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Resume Overview

School Attended

  • Grenada High School

Job Titles Held:

  • Team Leader
  • Warehouse Group Leader
  • Team Leader Supervisor
  • General Store Manager


  • High School Diploma

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