Team Leader Resume Example General Motors

TEAM LEADER

Summary

Precise Quality Assurance Inspector with a distinguished understanding of detail-oriented inspections and commitment to high standards. Successful at staying focused after long hours of inspections and detailed recordkeeping. Proficient in Windows use and Automotive Trim repairs.

Knowledgeable about effective strategies for monitoring operations and evaluating programs. Good report writing, recordkeeping and critical thinking skills. Dedicated to maintaining consumer safety and keeping condemned items out of food supply.

Detail-oriented Team Leader capable of handling over five inspections per minute in fast-paced production operations. Knowledgeable about sanitation and manufacturing standards necessary for keeping consumables safe for public. Looking to apply twenty years of experience to challenging new role.

Adept individual with more than twenty years working as a leader in manufacturing.

I am determined and experienced in employee oversight, mentoring and making improvements.

I am a hard working Team Leader gifted at reviewing team analytics to improve quality.

I am engaging and personable with te ability to coach and train employees to help them meet their maximum potential.

Experience

02/2014 - 04/2019General Motors - Team LeaderWentville, MO

Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Inspected stock to identify imperfections, assign grades and determine issues with production.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Delegated daily tasks to team members to optimize team productivity.
Reviewed specifications and directions carefully to determine precise set up for Line tools and equipment to manufacture automotive goods.
Identified Line Tools equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Communicated and coordinated with multiple departments to achieve top results.
Offered constructive criticism regarding quality assurance.
Integrated process improvements to increase overall workflow.
Fostered positive employee relationships through effective communication, training and development coaching.
Created training manuals targeted at resolving simple and difficult customer issues.
Resolved Team and Group issues by using skills in The Skilled Trades and Maintenance and escalated high-level issues to Department Supervisor for assessment.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Adhered to all safety guidelines regarding Factories equipment and noted 20% decrease in recordable accidents.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.

01/2013 - 02/2014Mobile On The Run - Sales AssociateSaint Louis, MO

Mentored team members in mastering sales techniques to consistently exceed objectives.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers by finding needed items and checking inventory for items at other locations.
Surpassed daily sales goals by 30% by cross-selling and promoting additional products.
Prepared cash deposits up to $4000 with zero discrepancies.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 10% or more.
Won store sales competition for Charites, resulting in Store being recognition
Processed orders through system and coordinated product deliveries.
Sold various products by explaining unique features and educating customers on proper application.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Recommended merchandise to customers based on needs and preferences.
Used cash register system to ring up customer purchases, process payments and issue receipts.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales10%.
Drove sales of various products by applying proactive nature, knowledge of customer preferences and active listening skills.
Won store sales competition for Charites resulting in Store Recognition.

04/2008 - 12/2013Hilex Poly Co LLC - Team LeaderSaint Louis, MO

Developed open and professional relationships with team members, enabling more effective issue resolution.
Maintained cleanliness and presentation of stock room and production floor.
Handled heavy flow of paperwork and cooperated with accounting department on invoicing and shipping problems.
Learned, referenced and applied product knowledge information.
Preserved a perfect attendance for 28 months
Participated in physical inventory counts each year.
Developed reputation as an efficient employee with high levels of accuracy.
Delegated daily tasks to team members to optimize team productivity.
Reviewed production specifications to properly set up and calibrate machinery.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Adjusted machines for speed control and wood feeds to promote production of quality plastic products.
Inspected stock to identify imperfections, assign grades and determine issues with production.
Fostered positive employee relationships through effective communication, training and development coaching.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Operated hand and power tools to clear jams, adjust positions and trim rough edges.
Integrated process improvements to increase overall workflow.
Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
Communicated and coordinated with multiple departments to achieve top results.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Counted, sorted and stacked finished pieces for easy access.
Adhered to all safety guidelines regarding all factory equipment and noted 20% decrease in recordable accidents.

02/1995 - 09/2007Conn-Selmer Inc. - Time Study/Quality Assurance InspectorElkhart, IN

Reported repeat issues to supervisors and diagnosed the source.
Researched specifications for Musical Instruments to ensure final quality.
Designed and followed detailed inspection schedules for incoming Vendor Products.
Sorted finished products into piles depending on quality statuses.
Inspected musical Instruments during and after manufacturing.
Maintained visual control of condemned items until proper disposal procedures were completed.
Notified management promptly of any systemic concerns with production line and recommended improvement plans.
Maintained proper inspection, sanitation and disposal procedures to prevent contaminate food sources from being consumed.
Filled out and submitted paperwork for approved operations and reports describing critical violations.
Analyzed project requirements to find bugs and eliminate issues.
Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
Aligned closely with other departments in an effort to better understand product features so that appropriate training materials could be developed.
Created, oversaw, and updated policies, information, standards, and guidelines on regular basis.
Developed and managed project plans while providing status updates to management.
Reviewed reports to assess performance and identify areas for operational improvement.
Managed and oversaw team of software developers, providing resources and support needed to promote success.
Worked extensively with engineering staff to better understand solutions and benefits to projects.
Verified data integrity and accuracy.
Designed, developed and tested embedded software applications for use in the Musical Instrument Industry.
Validated new work operations with the Quality Team to achiev the best product quality.

Skills

Calibration procedures development
Non-conformance reporting
Records and test data auditing
Musical Instrument and Trim work Automotive expert
Troubleshooting and diagnostics
Recordkeeping
Manufacturing expertise
Team leadership
Best practices and methodologies
Conflict mediation
Quality control
Process improvements
Customer needs assessment
Mentoring and training
Best practices and standards

Strong collaborative skills
Documentation and materials
Deductive reasoning
Decision making
Task estimation
Strategic planning and review
Data collection and analysis
Peer training
Issue resolution
Peer relationships
Testing and results analysis
Windows operating systems
Oral and written communications
Oral and written communication
Operational support

Education and Training

04/2001HB Maynarn Institute of EngineeringPittsbutgh PaCertificate: Time Study

06/1978Kentucky State UniversityFrankfort, KYAssociate of Arts: Music Performance

Resume Overview

Companies Worked For:

General Motors
Mobile On The Run
Hilex Poly Co LLC
Conn-Selmer Inc.

School Attended

HB Maynarn Institute of Engineering
Kentucky State University

Job Titles Held:

Team Leader
Sales Associate
Time Study/Quality Assurance Inspector

Degrees

Certificate : Time Study
Associate of Arts : Music Performance

Team Leader Resume Example

Resume Score: 80%

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