Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Energetic professional with 8 months of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.
Skills
Teamwork and Collaboration
Goal Setting
Giving Constructive Feedback
Overseeing Daily Activities
Risk Management
Documentation and Reporting
Evaluating Employee Work
Attention to Detail
Work Planning and Prioritization
Process Improvement
Regulatory Compliance
Sales and Marketing
Issue Resolution
Staff Management
Performance Evaluations
Customer Service
Decision Making
Supplier Monitoring
Customer Service Management
Experience
11/2021 to Current
Team Leader, COVID-19 PCR Testing Monarch Casino Black Hawk – Black Hawk, CO,
Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
Supported work of pathologists by cutting, staining and mounting tissues samples for analysis.
Cultivated, isolated and identified microorganisms in biological samples to assist in diagnostic efforts.
Conducted blood counts and other tests to support safe transfusion processes.
Processed hematology and chemistry samples.
Followed strict aseptic techniques to protect patients when collecting blood and tissue samples.
Reviewed patient data, prepared data reports and signed off on release of information requests.
Managed departmental inventory and supply ordering.
Recorded control values from technical instruments to maintain reliability and validity of test results.
Set up screening stations to take temperatures and check individuals for COVID-19 symptoms.
Sanitized work area and sterilized equipment and instruments to comply with protocols.
Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Delegated daily tasks to team members to optimize group productivity.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Fostered positive employee relationships through communication, training and development coaching.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Created and implemented strategies for team members to reach goals.
Delegated tasks to team members, maximizing unique strengths and skill sets.
Offered training and support to keep team members motivated and working toward objectives.
Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
Reviewed completed work to verify consistency, quality and conformance.
Utilized coaching and leadership principles to enhance internal and external team dynamics.
Documented production levels and materials used to keep management informed.
08/2021 to 11/2021
Restaurant BusserCity Of Goodyear, Az – Goodyear, AZ,
Cleared, cleaned and sanitized booth and chair cushions and tables.
Maintained table setting by removing courses as completed and replenishing utensils.
Helped employees complete required activities during peak periods.
Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Notified manager of issues with equipment or breakage.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Wiped down and cleaned chairs, booths and highchairs.
Washed dishes and disposed of trash in designated receptacles.
Transported filled bus tubs to kitchen dishwashing area.
Cleared tables to maintain high turnover rate and minimize wait times.
08/2021 to 10/2021
Bakery Counter Staff MemberEss-a-Bagel – City, STATE,
Provided customers with detailed information about available services and products in bakery.
DUPE -Oversaw handling of special-order items for decorated cakes, cupcakes, tarts and pastries.
Greeted incoming patrons, offered menu advice and documented order details and special preferences.
Handled credit and debit card payment processing to complete purchasing experience.
Listened to guests to understand needs and help each person select optimal products and services.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Consulted with customers to provide advice about designs and document requirements.
Replenished bakery cases and faced products throughout each shift.
05/2021 to 08/2021
LifeguardKalahari Resorts Sandusky – City, STATE,
Used training and medical supplies to examine injured people and administer first aid.
Patrolled to identify anyone needing assistance and offered immediate care.
Watched over swimmers to respond quickly to distress situations.
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Observed sections of assigned water zone of responsibility.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Administered first aid and CPR in response to life-threatening situations.
Filled out incident and accident reports and submitted to supervisor.
Education and Training
Expected in 11/2021
MBA: University of La Rioja - C/ Avenida De La Paz, 137; 26006 Logroño , GPA:
Expected in 02/2020
Bachelor of International Business Economics: Business Management University Catholic of Guayaquil - Av. Carlos Julio Arosemena Km 1 1/2 Vía Daule, GPA:
Expected in 01/2012
High School Diploma: School Rubira - Av. Carlos Espinoza Larrea Y Calle San José. , GPA:
Expected in 12/2008
Teaching French As A Second Or Foreign Language: Teaching French As A Second Or Foreign Language Alliance Française of Guayaquil - Hurtado 436 Y José Mascote, GPA:
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