Team Lead Manager Resume Example
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TEAM LEAD MANAGER
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Brings proven ability to streamline complicated operations in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.
Skills
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Experience
Team Lead Manager, In-Terminal Services, April 2020-CurrentLouisville , KY
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Assisted with purchases, locating items and signing up for rewards programs.
- Inspected items for damage and obtained replacements for customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
Therapist/Marketing Manger/Drug & Alcohol Tech, Back In Motion, August 2009-April 2020City , STATE
- Participating in the health fairs and other public relation events Preparing meeting agendas Would come up with all the marketing ideas and see them through till the end Any flyers, newsletters, or any updating to office materials was done on time.
- Oversaw marketing for product launches, including public relations, direct mail pieces, sales training and e-mail campaigns.
- Improved marketing initiative outreach and building engagement by coordinating social media marketing on Facebook platforms.
- Provided event planning for trade shows and vendor fairs to improve brand recognition.
- Managed work according to tight project timelines and high quality standards.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Inputted all patient data, making sure all records received appropriate updates.
- Scheduled appointments for patients via phone and in person.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Kept patient rooms clean between services and removed used linens for laundering.
- Recorded vital signs and medical history for patients.
- Educated patients about procedures and physician's instructions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Obtain urine specimen for drug testing.
- Breath Alcohol Technician
- Process the specimen and related paperwork. Monitor and detects any potential device or substance used to interfere with the drug test during the collection of the sample
Hope Minister, First United Methodist Church, January 2008-December 2009City , STATE
- Organized youth activities Prepared agenda for church committee meetings, and bulletins for Sundays, and church files.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
Office Clerk, Culligan Water Conditioning, April 2007-January 2008City , STATE
- Cultivated relationships with public, patients and staff members using interpersonal communication skills.
- Assisted with payment processing and investigating variances in cash amounts.
- Supported office clerical functions using word processing and other software, email and office machines.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Pulled and organized requested documentation.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Observed all deadlines, enabling timely completion of tasks.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Dispersed incoming mail to correct recipients throughout office.
- Answered daily phone calls to resolve customer issues.
Education and Training
Associate of ScienceHoward College, CityState
Completed 30 hours in general studies
Completed Massage Therapy courseMidland College, , CityStateMay 2003
High School DiplomaCoahoma High School, , CityStateMay 2003
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Resume Overview
School Attended
- Howard College
- Midland College
- Coahoma High School
Job Titles Held:
- Team Lead Manager
- Therapist/Marketing Manger/Drug & Alcohol Tech
- Hope Minister
- Office Clerk
Degrees
- Associate of Science
Completed Massage Therapy course
High School Diploma
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