Tech-savvy Customer Service Manager committed to delivering outstanding customer service. Offers 22 years of comprehensive experience implementing policies, measuring customer satisfaction and executing financial responsibilities. Equipped with in-depth knowledge of management techniques and methods and advanced software skills. Motivated customer service manager focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty, and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
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