Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Multi-talented woman consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of of job policy's and proper training in rules and safety procedures . Motivated to learn, grow and excel .

  • Production Monitoring
  • Quality control
  • Employee Evaluation
  • Performance improvement
  • Workplace safety
  • Technical knowledge
  • Troubleshooting skills
  • Packing and shipping proficiency
  • Relationship development
  • MS Office
  • Team management
  • Problem resolution
  • Project organization
  • Operational improvement
  • Supervision
  • Process improvement
Work History
07/2016 to 01/2019
Team Lead Sonepar Usa Orwell, OH,
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Tracked receipts, employee hours and inventory movements.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Designed strategic plan for component development practices to support future projects.
  • Cultivated productive and safe atmosphere while supervising team of 6 employees .
  • Planned production schedules for 3 months , taking employee production rates, company needs and seasonal changes into account.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Worked 4 different stations each month to provide optimal coverage and meet production goals.
11/2011 to 12/2012
Team Member Amazon.Com, Inc. Westborough, MA,
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Sought out ways to go above and beyond job requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Created appealing displays for routine arrangements and special promotions.
  • Lifted, stacked and transported boxes weighing up to 30 pounds.
  • Managed phone system with incoming calls each day, directing individuals to desired personnel and providing general information about store hours along with clothing information.
09/2010 to 10/2011
Hairstylist Evangelical Lutheran Good Samaritan Society Waconia, MN,
  • Offered highly skilled and diverse salon services to over 30 daily customers, including cuts, color services and extensions.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Booked over 10 daily customer appointments in Microsoft .
  • Maintained regular client list of up to 10 repeat customers while handling 6 walk-in clients daily.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Weighed lab samples and pigments to achieve proper color.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales by 10%.
  • Suggested treatments and styles to suit customers' appearance and desired look.
Expected in 06/2004
Associate of Arts: Teaching English As A Second Language (ESL)
Utah Valley University - Orem, UT
Expected in 12/2010
Associate of Arts: Cosmetology
Empire Beauty School - Glendale - Chandler, AZ,
Expected in 07/2001
High School Diploma:
Cenape - Santo Domingo , Dominican Republic ,

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Resume Overview

School Attended

  • Utah Valley University
  • Empire Beauty School - Glendale
  • Cenape

Job Titles Held:

  • Team Lead
  • Team Member
  • Hairstylist


  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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