Sales Associate / General Laborer with 10+ years of customer service. Strong team player and leader. Committed to quality and performance with the ability to adapt and learn new tasks quickly.
Additional experience includes promptly answering telephone calls to reflect a professional image. Working with a busy calendar of events and balancing a tight schedule. Recognized on a regular basis for remarkable customer service.
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Managed classes of up to 100 students.
Assisted in maintaining preparation and service areas in a sanitary condition.
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
Executed daily production lists and goals.
Scheduling
- Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
Recognized by peers and management for going above and beyond normal job functions.
Leadership
- Served as key contributing member to Leadership team.
- Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
- Organized, labeled and restocked supplies and pet food.
- Did weekly ordering of product.
- Taught Basic Obedience training classes several nights of week.
- Daily working with a team on providing great customer service.
- Making sure merchandise it kept neat, put away, easily accessible, and priced correctly for costumers.
- Continually learning new things to help broaden my knowledge on the company and to be able to assist customers the best I can.
- Work both the sales floor in all departments and merchandising/ pricing team.
- Help dictate tasks amongst fellow associates and accomplish my own.
- Assist in training new coworkers with working on the sales floor and cashiering.
- Consistently providing excellent, informed customer service and maintaining a strong reliable work ethic.
- Receiving food and beverage orders, advising on daily specials and delivering food and drinks.
- Courteously and efficiently serving customers and operating cash registers.
- Characterized as a very reliable person.
- Friendly, personable and easy to work with.
- Built rapport with customers through effective and precise communication.
- Prepared and served mixed drinks, beer, wine, and food to patrons.
- Helped handle large diverse parties such as funerals, weddings, and bands serving up to 500 people.
- Able to adapt to a fast paced continuously changing environment.
- Able to apply strong customer service background.
- Working in a fast paced environment with duties including handling customer phone calls, walk up and drive thru orders, and planning the day out thoroughly.
- Responsible for handling nightly, weekly and monthly paperwork to help keep our numbers in line and meet quotas.
- Attained Safe Serve Certification to better serve my customers and to further educate my staff.
- Utilize Microsoft Outlook, Word, and Excel to handle paperwork and scheduling.
- Worked together as part of a team to achieve an award winning product.
- Accomplished diversified tasks in a timely fashion to meet deadlines, including breeding, raising foals, and training stock.
- Organization and adaptability contribute to my successes at Oldenburg Farm.
- Excellent communication skills, complementing creative problem solving capabilities.
- Duties included instructing counselors and building confidence in young boys and girls.
- Including holding classes and working with clients.
- I was responsible for 20 horses and the safe interaction between them and 15 young boys and girls at a time.
- I received awards for my dedication to Camp Minikani and their clients.
- Attained CHA certification to further my education of Equestrian knowledge.
- Conducted after hours research to better serve clients and Camp Minikani.
CNA certified by the state of Wisconsin and Red Cross, 3.8 GPA
Creative problem solver, Builds rapport, Cashiering, Ordering, Time efficient, Reliable, Team player, Willing to assist, Attentive, Calm, Trainer, Multi Tasking
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School Attended
- Germantown High School
- Waukesha County Technical College
Job Titles Held:
- Team Lead/ Dog Trainer
- Sales Associate / Merchandiser
- Bartender/ Waitress
- Bartender
- Assistant Manager
- Raising Services Associate
- Equestrian Skill Hand/Adventure Challenge Director
Degrees
- H.S. Diploma
- Associate of Science
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