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team lead deli bakery resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Supportive Management Leader with 9 years of experience, consistently promoting and developing Team Members to their greatest potential. Leading nearly all of the business units to increased sales, training percentages, and implementing cleaning and sanitation measures. I work well with members of the team to ensure good and healthy relationships and to reach and maintain goals for the business unit.

Skills
  • Food preparation and safety
  • Business operations expertise in QSR
  • Staff Management
  • Performance improvement
  • Staff education and training
  • Cash Handling
Work History
11/2019 to Current
Team Lead Deli/Bakery Cooper's Hawk Winery Chicago, IL,

lead and support Deli and Bakery Teams with maintaining daily guest expectations, speed of service, and quality with Baked-In-Store bread, Deli meats, and Deli fried food. Ensuring, with limited staff, service areas remain open and freight worked to the sales-floor. Over my leadership of the Deli sales have improved from +10-25% and the Bakery sales that were -15% at times to nearly flat or up to +7% in comp sales, year to year. Overall the business unit of Deli and Bakery makes up for around $40,000 to $65,000 per week. Some of the aspects I am responsible include:

  • Resolved problems, improved operations and provided exceptional service
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Used coordination and planning skills to achieve results according to schedule
02/2018 to 11/2019
Restaurant Manager Spartannash Ada, MI,

As a Restaurant Manager of Dunkin' Donuts I effectively managed all aspects of the business unit I was responsible for. The locations provided for $750,000 to $1.3mil per year sales (over the course of 4 business units.) I worked and developed team members to achieve their fullest potential always looking at help them edify their qualities and grow within the business. Under my guidance of these four business units (OOB, George Donuts, Lyman Donuts, and So. Portland Donuts.) I helped to develop seven Team members to achieve a higher position within the company ranging from Shift Leader to full Restaurant managers. other aspects I oversaw included:

  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted business through participation in and sponsorship of community events.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
09/2017 to 04/2018
Supervisor Cooper's Hawk Winery Pembroke Pines, FL,

(Gap in coverage from Aug to Sept was due to "application error" and a prolonged result to the background check. resulting in about 1 month.) I worked with second shift in the Fresh departments to maintain coverage for service areas, ensured food was being cooked and held properly according to Brand and State expectations. I managed freight flow for the entire Fresh area (Deli, Bakery, Produce, and Meats and Seafood.) I oversaw some of the following:

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Set overall vision and provided team leadership.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
03/2012 to 08/2017
Restaurant Manager Ferrellgas Bay City, TX,

I quickly rose though the management tier levels up to Restaurant manager. I excelled in the area of hiring and promoting people from within to management job in store. I promoted and helped them to grow (around 9 team members) to higher ranks from Shift leader to Assistant Manager in my time at these business units. I also oversaw daily/weekly as follows:

  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Led and directed team members on effective methods, operations and procedures.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted business through participation in and sponsorship of community events.
06/2011 to 03/2012
General Laborer Eagle Fire Protection Inc. City, STATE,

General Laborer for a fire sprinkler and inspections company in Eastern Mass.

Education
Expected in 05/2011 to to
High School Diploma:
Homeschooling Through Abeka Academy - West Newfield, ME,
GPA:
Certifications
  • Certified ServSafe Certificate

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Resume Overview

School Attended

  • Homeschooling Through Abeka Academy

Job Titles Held:

  • Team Lead Deli/Bakery
  • Restaurant Manager
  • Supervisor
  • Restaurant Manager
  • General Laborer

Degrees

  • High School Diploma

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