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Team Lead Resume Example

Resume Score: 80%

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TEAM LEAD
Professional Summary

Safety-oriented individual well-trained to follow emergency protocols and give cohesive, clear directions to patrons. Firm yet gentle enforcer of rules and known for quickly addressing issues. Reliable and safety-minded while remaining poised and grounded in stressful situations. Excellent relationship-building and decision making skills.

Work History
American Dream Dream Works Water Park - Team LeadEast Rutherford, NJ05/2019 - Current
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Operated machinery safely to reduce workplace accidents.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Maintained clean and well-organized work space to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Monitored safety of all guests.
  • Monitored pool area for violations and potential hazardous situations.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Bar Louie - BartenderBridgewater, NJ03/2019 - 04/2019
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Checked ID cards and verified bar guests were of legal age.
  • Received 50-200 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Operated efficiently in high-volume setting to prepare and serve several drinks in a timely manner.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Handled cash on daily basis, which built trustworthiness and loyalty with owners.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
Union City Police Department - Police DispatcherUnion City, NJ07/2016 - 12/2018
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Read system maps and caller information, and documented all details in C.A.D.
  • Answered calls from automatic routing system and took pertinent information from callers.
Skills

Bartending Skills:

  • Bartending Certification
  • TIPS Certification
  • Hospitality service expertise
  • Attending multiple customers
  • Positive attitude
  • Clear and effective communication
  • Engaging personality
  • Fast learner
  • Customer service
  • Highly reliable
  • Handling difficult customers
  • Menu memorization
  • Responsible alcohol service

Police Dispatcher Skills:

  • Computer-aided dispatching
  • Information intake
  • Strong verbal communication
  • Powerful negotiator
  • Conflict resolution
  • Team leadership
  • Skilled in NCIC, Q.E.D
  • Extremely organized
  • Prioritizing calls
  • Employee training
  • Excellent sense of direction
  • Excellent time management
  • Safety-conscious

Team Lead/Lifeguard Skills:

  • Workplace safety
  • Employee Evaluation
  • Quick decision making
  • Team management
  • Relationship development
  • First Aid and CPR
  • Effective problem-solver
  • Training and mentoring
  • Public safety
  • Ability to perform evaluations
  • Completing physical assessments
Education
2013South Plainfield High SchoolSouth Plainfield, NJHigh School Diploma
Santa Fe CollegeGainesville, FLCriminal Justice
Ocean County CollegeToms River, NJCriminal Justice
Ramapo College of New JerseyMahwah, NJLaw & Society
Bergen Community CollegeParamus, NJNursing
Certifications
  • SafeServ/ T.I.P.S certification
  • Bartending Certification
  • Ellis & Associates Certified Lifeguard
  • First Aid/CPR Certified
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • American Dream Dream Works Water Park
  • Bar Louie
  • Union City Police Department

School Attended

  • South Plainfield High School
  • Santa Fe College
  • Ocean County College
  • Ramapo College of New Jersey
  • Bergen Community College

Job Titles Held:

  • Team Lead
  • Bartender
  • Police Dispatcher

Degrees

  • High School Diploma
    Criminal Justice
    Criminal Justice
    Law & Society
    Nursing

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