Team Lead resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

  • Production Monitoring
  • Equipment Maintenance
  • Workplace Safety
  • Quality Control
  • Work Planning and Prioritization
  • Attention to Detail
  • Evaluating Employee Work
  • Staff Training
  • Analytical Thinking
  • PPE Compliance
  • Overseeing Daily Activities
  • Verbal and Written Communication
  • Coaching and Mentoring
  • Giving Constructive Feedback
  • Issue Resolution
  • Goal Setting
  • Flexible Schedule
  • Teamwork and Collaboration
  • Problem-Solving
  • Quality Improvement
  • Team Check-Ins
  • Team Supervision
  • Experience in Leadership
Team Lead, 08/2021 to Current
Conduent IncorporatedLakeland, FL,
  • Fostered positive employee relationships through communication, training and development coaching.
  • Delegated daily tasks to team members to optimize group productivity.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Collaborated with management team to implement new work procedures or policies.
  • Rotated through series of different stations based on team needs.
  • Documented production levels and materials used to keep management informed.
  • Monitored team progress and enforced deadlines.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Offered training and support to keep team members motivated and working toward objectives.
Manager , 06/2019 to 12/2019
Rutgers UniversityNew Brunswick, NJ,
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
Kitchen Team Member, 06/2019 to 12/2019
Culvers RestaurantNeenah, WI,
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
  • Acquired new skills to support team and further accommodate customer needs.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Followed recipes and customer requests to prepare meals.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Took and recorded temperatures of food, refrigerators and freezers.
  • Cut or sliced meat, poultry and seafood to prepare for cooking.
Deli Associate, 08/2017 to 07/2018
Heinen's Grocery StoreStrongsville, OH,
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Followed recipes and customer requests to prepare meals.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and [Number]% boost in revenues.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Education and Training
High School Diploma: , Expected in 05/2017
Phoenix High School - Dalton, GA

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Resume Overview

School Attended

  • Phoenix High School

Job Titles Held:

  • Team Lead
  • Manager
  • Kitchen Team Member
  • Deli Associate


  • High School Diploma

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