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Teaching Partner Resume Example

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TEACHING PARTNER
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in compliance. Strong history of providing excellent team leadership and management training programs to foster staff development. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Microsoft Suites Software
  • Excellent verbal and written skills
  • CPR /First Aid Certification
  • HIPPA Compliance Specialist
  • Self-Starter
  • Works well with team or individually
  • Familiar with Chapter 48 , City of Memphis Housing Codes
  • Teamwork and flexibility
  • Organization and Time management
  • Planning and Coordination
  • Excellent work ethic
  • Customer service
Work History
Teaching PartnerCapitol City Residential HealthcareMemphis, TN
  • Administers medications to individuals as assigned.
  • Observes individuals for any changes in behavior or health that may have resulted from medication administration.
  • Ensures individuals are dressed neatly and appropriately and are groomed at all times.
  • Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating.
  • Prepares nutritional meals based on individual needs and preferences.
  • Encourage individuals to assist in the preparation of meals and snacks as appropriate to their individual plan and behavior plan.
  • Keeps residence – both interior and exterior – and resident personal space clean, organized, and tidy and encourage them to participation in home beautification and upkeep as appropriate according to their individual plans.
  • Teaches individuals daily skills such as household chores, laundry, cleaning, and washing dishes, as appropriate according to their individual plan.
Compliance SpecialistAug 2019
City of MemphisMemphis, TN
  • Works under the general supervision of assigned manager to provide investigative, technical, and enforcement services of environmental matters, such as solid waste, storm water, and sewage in accordance with City Ordinances and regulations.
  • Maintains daily records of properties and areas inspected as required, create and prepares daily and monthly reports by utilizing various computer applications.
  • Suggests changes for improvement of illegal dumping procedures to assigned manager.
  • Provides assistance to fellow staff and external stakeholders when inquiring about dumping or littering regulations.
  • Monitors completion of dumping/littering investigation assignments.
  • Keeps abreast on laws, ordinances, and City rules and regulations.
  • Responds to all questions/inquiries concerning the enforcement of litter and ordinances as requested.
  • Inspects the exterior and interior of vacant existing residential structures (single and multi-family) units, grounds, and abandoned and disabled automobiles for compliance with codes and regulations in the City.
  • Inspects housing components such as structural, mechanical, plumbing, electrical and other installations to determine maintenance requirements, housing violations, or hazardous conditions.
  • Investigates complaints on code violations and re-inspects property for compliance.
  • Prepares various reports utilizing different software packages by operating the computer and/or hand-held devices.
  • Issues violation orders/notices, environmental and civil citations using various computerized methods to responsible party including property owners, landlords or tenants for specific housing, building, sanitation, health or fire prevention violations based on relevant housing codes.
  • Maintains and keeps inspection and various reports including photographs, notes of conversations, videos, correspondence, field reviews, and other related information into a computerized system.
  • Performs research to determine property ownership.
  • Provides information to the public regarding the International Property Maintenance Code (IPMC).
  • Prepares case records and materials for attorneys to use in court hearings.
  • Interprets code requirements and recommends compliance procedures.
Office Assistant/ InspectorOct 2017 - May 2019
Southwest Housing AgencyMemphis, TN
  • Provides operational guidance utilizing knowledge of federal, state, and local laws and programs pertaining to blight remediation, code enforcement, and neighborhood services.
  • Administers and oversees demolition, blight mitigation, and related department contracts.
  • Evaluates reports and publications to ensure compliance with applicable ordinances and regulations that may impact current and future operations.
  • Utilizes operational data and reports, such as staffing requirements, to provide recommendations to continually improve operational efficiency and effectiveness.
  • Communicates goals and objectives, engages with community leaders and the general public to educate and provide outreach to eradicate blight, ensure safer neighborhoods, and enhance revitalization.
  • Attends community and civic meetings and represents the interests and positions of the Division of Public Works.
  • Evaluates work performance, disciplines staff members, and resolves employee conflicts including coordinating grievance procedures with the Labor Relations Office.
  • Provides advice and support in division-wide projects to streamline and maximize use of existing capital, capital acquisition, and contracts for goods and services.
  • Handling incoming calls and other communications.
  • Managing filing system.
  • Recording information as needed.
  • Greeting clients and visitors as needed.
  • Updating paperwork, maintaining documents and word processing.
  • Helping organize and maintain office common areas.
  • Performing general office clerk duties and errands.
  • Organizing travel by booking accommodations and reservations needs as required.
  • Coordinating events as necessary.
  • Maintaining supply inventory.
  • Maintaining office equipment as needed.
  • Aiding with client reception as needed.
  • Experience as a virtual assistant.
  • Creating, maintaining, and entering information into databases.
Education
High School DiplomaMay 2017
Craigmont High SchoolMemphis, TN
Certifications
Certified CPR Trained Microsoft Office Specialist
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Resume Overview

Companies Worked For:

  • Capitol City Residential Healthcare
  • City of Memphis
  • Southwest Housing Agency

School Attended

  • Craigmont High School

Job Titles Held:

  • Teaching Partner
  • Compliance Specialist
  • Office Assistant/ Inspector

Degrees

  • High School Diploma May 2017

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