Bachelor of Arts: Political Science Trinity University - San Antonio, TX, GPA:
Majored in Political Science
Minored in Education
Minored in Religion
Dean's List Spring 2020
Dean's List Spring 2021
Received Murchison Scholarship
Current GPA of 3.5
Expected in 05/2019
High School Diploma: Cornerstone Christian Schools - San Antonio, Texas, GPA:
Graduated with 4.1 GPA
Graduated in Top 15% of Class
Graduated magna cum laude
Professional Summary
Responsible Cashier, Server, Intern, and Teaching Assistant proficient in handling money, restocking merchandise, and helping customers in the store or students in the classroom. History of keeping work areas clean, neat and professionally arranged while serving customers during busy rushes. Good listening, multitasking, and time management skills combined with attentive and detail-oriented nature.
Skills
School Policy and Rules Enforcement
Classroom Management
Communicating with Teachers and Students
Enthusiasm for Students and Teaching
Encouraging Participation and Inclusivity
Supervising Classroom Activities
Organizing and Distributing Materials
Strong Work Ethic and Dependable
Complaint Resolution
Cooperative Attitude
Problem Solving
Customer Relations
Cash Handling
Policies and Procedures
Cash Register Operations
Cleaning and Sanitizing
Reliable and Responsible
Customer Transactions
Honest and Ethical
Detail-Oriented
Team Collaboration
Analytical Thinking
Social Perception
Work History
08/2020 to Current
Teaching AssistantSaga Education – Foster, RI,
Completed daily attendance logs.
Tutored students in all areas covered in class (coding, LinkedIn, binary code, and other subjects).
Worked under direction of licensed teacher in and outside of classroom.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Supported classroom activities, including tutoring, establishing contact with students, and other activities.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Distributed learning materials such as worksheets, textbooks and supplemental activities.
Tutored struggling students individually and in small groups to reinforce learning concepts.
08/2019 to Current
Head Development InternHyatt Hotels Corp. – Richmond, VA,
Fielded phone calls and answered emails promptly from supporters of the station.
Wrote clear, clean, and precise scripts for spots on the radio including during the membership drive as well as for the Jazz Calendar.
Actively listened to those who donated to the station, handled concerns quickly and escalated major issues to supervisor.
Processed and packed premiums for supporters.
Researched potential businesses to partner with and reached out to them to form partnerships.
05/2019 to 08/2019
CashierChick-fil-A – City, STATE,
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Replenished supplies and organized shelves, racks and bins for optimal appearance and function.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Solicited customers to purchase promotion items.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record all transactions accurately and efficiently.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays and other items.
Cultivated warm relationships with regular customers.
05/2018 to 08/2018
Cashier and Sandwich MakerLenny's – City, STATE,
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance and function.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Operated cash register to record all transactions accurately and efficiently.
Prepared sandwiches and other menu items for guests.
Assisted guests, including offering personable greetings and taking orders.
Provided product information and menu item explanation in consideration of dietary restrictions.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Cleaned food preparation areas, tools and equipment.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
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