teachers assistant resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
- Group and Individual Instruction
- Scheduling and Coordination
- Collaborative and Team-Oriented
- Written and Verbal Communication Skills
- Coaching and Mentoring
- Initiative and Judgment
- Interpersonal and Communication Skills
- Collaboration and Teamwork
- Punctual and Dependable
- Administrative and Clerical Support
- Organization and Prioritization
Education and Training
John I. Burton High School Wise, VA, Expected in 07/2016 ā ā High School Diploma : - :
Southwest Virginia Community College Richlands, VA Expected in ā ā : Child Development - :
Experience
Southwest Key Programs - Teacher's Assistant
Valdosta, GA, 11/2021 - Current
Valdosta, GA, 11/2021 - Current
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Organized student performance and enrichment activities to facilitate learning.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Distributed textbooks, workbooks, papers and pencils to students.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Supervised children and participated with children in activities.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Assisted teachers with lesson preparation and curriculum implementation.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Laminated teaching materials to increase durability under repeated use.
Ashley Furniture - Customer Service Representative
Statesville, NC, 05/2019 - 07/2020
Statesville, NC, 05/2019 - 07/2020
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Consulted with customers to resolve service and billing issues.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Set up and activated customer accounts.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Mentored new employees on procedures and policies to maximize team performance.
Infosys - Supervisor
Issaquah, WA, 04/2016 - 12/2019
Issaquah, WA, 04/2016 - 12/2019
- Coordinated employee schedules according to shift changes and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached staff members to develop long-term career goals.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Responded to customer questions regarding products, prices and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
Healthcare Services Group - Waitress
Rochester Hills, MI, 07/2014 - 07/2015
Rochester Hills, MI, 07/2014 - 07/2015
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
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Resume Overview
School Attended
- John I. Burton High School
- Southwest Virginia Community College
Job Titles Held:
- Teacher's Assistant
- Customer Service Representative
- Supervisor
- Waitress
Degrees
- High School Diploma
- Some College (No Degree)
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