Experienced Teacher Assistant offering 2-year background with my TCC in early childhood education. Accomplished in quickly building rapport with students, parents and school faculty and staff. Passionate about helping children develop physical, social, emotional and intellectual skills.
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering four years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Processed orders through system and coordinated product deliveries.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Mixed and matched paints according to customer specifications.
Recommended merchandise to customers based on needs and preferences.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
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