Reliable, upbeat sales professional with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers, promoting customer loyalty and providing comprehensive service. In-depth understanding of sales strategy, payment processing, and merchandising techniques.
Skills
Time management
Responsible
Self-motivated professional
Individual and group instruction
Multitasking Abilities
Customer consultation
Makeup application
Bilingual
Education
The University of Texas At San AntonioSan Antonio, TXExpected in – –:English - GPA:
Majoring in English
Minoring in Secondary Education
Currently working to obtain my Bachelors Degree
El Paso Community CollegeEl Paso, TXExpected in 2019 – –No Degree:English - GPA:
Received 60 credit hours equivalent to an associate degree.
Eastlake High SchoolEl Paso, TXExpected in 06/2018 – –High School Diploma: - GPA:
Work History
Lvmh - MAC Artist Vancouver, WA, 05/2021 - Current
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Performed full makeup applications to 20+ clients per week.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Processed payments, entering sales in register for prompt customer service.
Increased business sales utilizing MAC Hero products knowledge.
Assisted customers with signing up for store loyalty program and provided details about key benefits.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
MAC Cosmetics - Teacher Instructional Aide City, STATE, 07/2021 - 07/2022
Provide extra help as needed to students with linguistic limitations.
Supported student learning objectives through personalized and small group assistance.
Took daily attendance, notifying classroom teacher immediately of any student absences.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Delivered curriculum in both one-on-one lessons and group learning environments.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Provided support during classes, group lessons and classroom activities.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Stepped into non-classroom environments such as libraries to help staff manage demand.
Ulta Beauty - Beauty Advisor City, STATE, 05/2018 - 08/2020
Stock, replenish, and organize inventory with accuracy and efficiency.
Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
Performed full makeup application on 15+ clients per week.
Used expert level communication skills to zero in on true customer needs.
Operated point of sale systems.
Upsold additional products and services to increase sales numbers.
Cultivated productive and positive relationships with customers built on loyalty and service.
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Met or exceeded sales goals on regular basis.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Socorro Independent School District - Barista City, STATE, 07/2018 - 12/2019
Memorized recipes for specialty coffee beverages and seasonal offerings.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Operated espresso machines and commercial coffee brewers to create beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
Controlled line and crowd with quick, efficient service.
Assisting in daily food and beverage inventory management and control.
Perform opening and closing duties according to established side-work checklist.
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