Adept at teaching via pre-recorded videos or live conferencing methods. Highly knowledgeable about English idioms, rules and conversational practices. Well-versed in working with international students.
Highly creative and reputable Brand Ambassador with five years of expertise in marketing and sales. Successfully hosted promotional events to consistently provide representation and share brand benefits with potential customers. Effective at time management and talented in communicating to large groups of people.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
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- Established positive relationships with students, parents, fellow teachers and school administrators.
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Motivated students to be more engaged in classes through applying positive reinforcement techniques.
- Earned positive feedback from parents regarding classroom instruction and student learning success.
- Taught English to diverse class of four (4) students.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Promoted products using social media outlets, including Facebook, Instagram and Youtube.
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Drove marketing decisions using insights learned through up-to-date knowledge of all product categories.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Collaborated with customer service team members to assist with product information and provide outstanding service.
- Built relationships and personalized future client development opportunities by collecting customer data.
- Promoted positive company image through superior customer service experiences.
- Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Generated shipment invoices and prepared mail packages.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
- Maintained all financial records to verify timely clearance of all credit and debit activities.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
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Resume Overview
School Attended
- Bethune-Cookman University
Job Titles Held:
- Teacher
- Brand Ambassador
- Receptionist
- Sale Associate and Cashier
Degrees
- Bachelor of Science
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