Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • Hardworking tattoo shop manager and receptionist successful at using service knowledge and exceptional customer service to increase guest retention and exceed sales goals.
  • Responsible for handling customer inquiries, accurately providing information to ensure resolution of service complaints and customer satisfaction.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Focused on maximizing productivity and increasing customer base.
  • Believes exceptional customer service is essential to business success.
Skill Highlights
  • Customer-oriented
  • Motivated team player
  • Creative problem solver
  • Strategic thinker
  • Active listening skills
  • Fluent in Spanish
  • Reliable
Work Experience
08/2014 to Current Tattoo Shop Manager Turnin Headz Tattoos | City, STATE,
  • Greet customers entering shop to ascertain what each customer wanted or needed.
  • Describe services and tattoo procedures to customers and explain proper tattoo aftercare.
  • Assist costumers and artists with appointment scheduling.
  • Promote shop-exclusive services and promotional discounts to increase sales and attract new customers. 
  • Distribute business cards outside of the studio to generate new business.
  • Assist with inventory, order and stock supplies needed for the shop.
  • Answer and manage incoming and outgoing calls while recording accurate messages.
  • Maintain a clean reception area, including lounge and associated areas.
  • Routinely answer customer questions regarding tattoo services and pricing.
  • Politely assist customers in person, via telephone, and social media.
  • Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Expected in 2004 High School Diploma | Upland High School, Upland, CA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Upland High School

Job Titles Held:

  • Tattoo Shop Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: