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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Talented manager with a strong background in trucking.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Articulate manager driven to succeed. Strategic planning and client relationship management expert.

Customer-oriented management with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Analyst with extensive experience in management . Proficiencies include safety and environmental .

Motivated manager with 20 years of management and team leader. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Skills
  • Tanker loading
  • Exterior washes
  • Collaborative manager
  • Effective time manager
  • Tank cleaning
  • Handwashing techniques
  • Biological wash monitoring
  • Truck washing
  • Tank inspection
  • Seasoned manager
  • Motivated Assistant Accounts Payable Manager with 10+ years’ experience. Proven leader with success in managing up 25 accounts payable professionals. Focused on supporting rapid growth and expansion by effectively overseeing the processing of up to 800 invoices each month.
  • 17+ years Managerial experience
  • Manager coaching and training
Experience
10/2018 to Current Tank Wash Manager Bulkmatic Transport | Sidney, OH,
  • Led our team to success of high quality and customer services
  • Project management of new construction project and rebuilds of Facilities
  • In charge of customer development and new business. Increased profit margins
  • Yearly training on Haz Mat and Waste. Yearly TECQ training. I have a 40Hr. Hazwhopper And CPR certification and currently taking training to keep it up to date, environmental training and safety
  • Led our facility teams on maintenance of the wash rack, pumps, installation of equipment
  • Manage P&L
  • Ordering parts needed for the facility and personnel
  • Oversees daily tank set ups for cleaning
  • Provided onsite training
  • Provided effective demonstrations of alarm systems so that customers understood how to use each feature
  • Inputted information from customer calls and onsite service visits into the company's system using TMT/TMW
  • Created communication strategies to meet client objectives
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Prepared departmental contracts for attorney approval
  • Monitored multiple databases to keep track of all company inventory
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
09/2009 to 10/2018 Tank Wash Manager Papa John's | Dublin, GA,
  • Wrote scopes, requirements
  • Provided onsite training
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Improved tracking of locomotive material expenses by 50%
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
  • Increased sales by 17% over a two-year period
  • Monitored multiple databases to keep track of all company inventory
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Installed, tested and serviced alarm systems, ensuring that they functioned correctly
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Created communication strategies to meet client objectives
  • Led Miller Transporters in delivery of chemical projects requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables for BASF, DOW, AND EXXON
  • Inputted information from customer calls and onsite service visits into the company's system using TMT/TMW
  • Oversaw various construction projects from conceptualization to completion rebuild and upgrade to improve cost and efficiency
  • Planned and executed meetings with chemical companies to improve quality
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Documented updates to management on renewal progress, at-risk renewals and renewals forecast. Operations, environmental training, staff safety training and permit renewals
  • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
  • Successfully led key projects which resulted in cutting cost and improved profit
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Prepared departmental contracts for attorney approval
  • Conducted analysis to address revenue which led to running a more efficient facility and brought up profit margins up 50%
  • Supported District managers and director of Environmental in operational improvements and resolution of equipment and facility problems to deliver top-notch customer service
03/2007 to 01/2009 Tank Washer National Tank & Equipment | City, STATE,
  • Followed proper cleaning requirements for hazardous and non-hazardous products avoiding revenue loss from cross-contamination.
  • Disassembled, inspected, cleaned and reassembled all parts and fittings of tank.
  • Used appropriate Personal Protective Equipment for various situations, achieving zero accidents.
  • Adhered to safety procedures for disposal of liquid waste.
  • Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
  • Documented details of washes, including temperatures, times, type and concentration of cleaning products.
  • Maintained clean and safe environment in wash facility.
  • Visually inspected tank interior for residue.
  • Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
9/9/19 to 4/9/21 Assistant Manager Transwood Carriers Inc. | City, STATE,
  • Planned and prepared workflow schedules, delegating tasks for dispatchers
  • Organized schedules, workflows and coverage to meet deliveries
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
Education and Training
Expected in 04/2001 High School Diploma | Vidalia High School, Vidalia, LA GPA:
Accomplishments
  • Documentation
    Wrote and edited documents to keep staff informed on policies and procedures
  • Competitive Analysis
    Performed competitive analysis to make recommendations for future company growth
  • Process Improvement
    Created new departmental procedures manual. Assessed organizational training needs
  • Design
    Responsible for creative design for prominent construction projects
Additional Information

12+ years in tanI cleaning, safety, environmental, project management and training

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Resume Overview

School Attended

  • Vidalia High School

Job Titles Held:

  • Tank Wash Manager
  • Tank Wash Manager
  • Tank Washer
  • Assistant Manager

Degrees

  • High School Diploma

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