, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Talented manager with a strong background in trucking.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Articulate manager driven to succeed. Strategic planning and client relationship management expert.
Customer-oriented management with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Analyst with extensive experience in management . Proficiencies include safety and environmental .
Motivated manager with 20 years of management and team leader. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Skills
Tanker loading
Exterior washes
Collaborative manager
Effective time manager
Tank cleaning
Handwashing techniques
Biological wash monitoring
Truck washing
Tank inspection
Seasoned manager
Motivated Assistant Accounts Payable Manager with 10+ years’ experience. Proven leader with success in managing up 25 accounts payable professionals. Focused on supporting rapid growth and expansion by effectively overseeing the processing of up to 800 invoices each month.
17+ years Managerial experience
Manager coaching and training
Experience
10/2018 to CurrentTank Wash Manager Bulkmatic Transport | Sidney, OH,
Led our team to success of high quality and customer services
Project management of new construction project and rebuilds of Facilities
In charge of customer development and new business. Increased profit margins
Yearly training on Haz Mat and Waste. Yearly TECQ training. I have a 40Hr. Hazwhopper And CPR certification and currently taking training to keep it up to date, environmental training and safety
Led our facility teams on maintenance of the wash rack, pumps, installation of equipment
Manage P&L
Ordering parts needed for the facility and personnel
Oversees daily tank set ups for cleaning
Provided onsite training
Provided effective demonstrations of alarm systems so that customers understood how to use each feature
Inputted information from customer calls and onsite service visits into the company's system using TMT/TMW
Created communication strategies to meet client objectives
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Prepared departmental contracts for attorney approval
Monitored multiple databases to keep track of all company inventory
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
09/2009 to 10/2018Tank Wash ManagerPapa John's | Dublin, GA,
Wrote scopes, requirements
Provided onsite training
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Improved tracking of locomotive material expenses by 50%
Wrote agendas and notes and sent out automatic notifications for upcoming meetings
Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
Increased sales by 17% over a two-year period
Monitored multiple databases to keep track of all company inventory
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Installed, tested and serviced alarm systems, ensuring that they functioned correctly
Effectively controlled the release of proprietary and confidential information for general client lists
Created communication strategies to meet client objectives
Led Miller Transporters in delivery of chemical projects requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables for BASF, DOW, AND EXXON
Inputted information from customer calls and onsite service visits into the company's system using TMT/TMW
Oversaw various construction projects from conceptualization to completion rebuild and upgrade to improve cost and efficiency
Planned and executed meetings with chemical companies to improve quality
Proactively identified and solved complex problems impacting operations management and business direction
Documented updates to management on renewal progress, at-risk renewals and renewals forecast. Operations, environmental training, staff safety training and permit renewals
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
Successfully led key projects which resulted in cutting cost and improved profit
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Prepared departmental contracts for attorney approval
Conducted analysis to address revenue which led to running a more efficient facility and brought up profit margins up 50%
Supported District managers and director of Environmental in operational improvements and resolution of equipment and facility problems to deliver top-notch customer service
03/2007 to 01/2009Tank WasherNational Tank & Equipment | City, STATE,
Followed proper cleaning requirements for hazardous and non-hazardous products avoiding revenue loss from cross-contamination.
Disassembled, inspected, cleaned and reassembled all parts and fittings of tank.
Used appropriate Personal Protective Equipment for various situations, achieving zero accidents.
Adhered to safety procedures for disposal of liquid waste.
Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
Documented details of washes, including temperatures, times, type and concentration of cleaning products.
Maintained clean and safe environment in wash facility.
Visually inspected tank interior for residue.
Scrubbed, scraped and sprayed machine parts, equipment and vehicles using scrapers, brushes, cloths, cleaners, disinfectants, vacuums and hoses.
9/9/19 to 4/9/21Assistant ManagerTranswood Carriers Inc. | City, STATE,
Planned and prepared workflow schedules, delegating tasks for dispatchers
Organized schedules, workflows and coverage to meet deliveries
Directed and led employees, supervising activities to drive productivity and efficiency.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Enforced company policies and procedures to strengthen operational standards across departments.
Delegated daily tasks to team members to optimize group productivity.
Education and Training
Expected in 04/2001High School Diploma | Vidalia High School, Vidalia, LAGPA:
Accomplishments
Documentation
Wrote and edited documents to keep staff informed on policies and procedures
Competitive Analysis
Performed competitive analysis to make recommendations for future company growth
Process Improvement
Created new departmental procedures manual. Assessed organizational training needs
Design
Responsible for creative design for prominent construction projects
Additional Information
12+ years in tanI cleaning, safety, environmental, project management and training
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