Energetic leader promotes five years of industry experience with superior record of accomplishment. Ambitious and highly motivated case manager surpasses demanding objectives and achieves or exceeds set goals. Experienced Case Manager offering educational enrichment and demonstrated academic progress for students with disabilities. Proven history of implementing personalized instructional practices and designing quality Individualized Education Programs in collaboration with students, parents and teachers to support learning plans. Excellent collaborator dedicated to providing first-rate supportive counseling and guidance.
Skills
Case Management
Intake Experience
Interviewing
Budgeting
Social Work
Listener
Eligibility assessments
Education
South UniversitySavannah, GA, Expected in 06/2022 – –Master of Arts:Public Administration - GPA:
Voorhees CollegeDenmark, SC, Expected in 05/2015 – –Bachelor of Science:Criminal Justice - GPA:
Alameda Health System - TANF Case Manger Alameda, CA, 07/2019 - Current
Works with TANF and ABAWD clients, Job Developers, and E&T Coordinator to ensure the development of and placement in work activities that meet clients' needs
Ensures that participation goals are met and properly documented for assigned caseload
Monitors progress of clients and family members throughout the quest for self-reliance and ensure that goals, as outlined in Family Plan, are being met
Meets with each assigned client as needed to provide support and ensure compliance with their goals
Process system-generated alerts (SNAP, TANF, ESAP, and SCCAP) in the county of residence
Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in confidential, timely, and accurate manner
Documents client work participation activities in agency designated system
Enters timely documentation in SCOSA of events and activities that may affect clients' continued eligibility for benefits
Prepares reports as requested by supervisor or otherwise required and observes and enforces program policies and practices
Refers clients to other services, including, but not limited to childcare, job placement, educational facilities, and any necessary intervention services
Participates in training and supervisory meetings or staffing as required
Interprets social services programs to clients, the general public, and to community as needed
Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
Worked with customers to understand needs and provide excellent service
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