Talent Management Recruiting, Events & Onboarding Resume Example

• Complete all administrative duties as required, including but not limited to, copying, filing, new employee paperwork, accounts payable, accounts receivable, petty cash, payroll and data entry
• Meet individually with each new hire prior to the first day of work to assure completion of all required paperwork.
• Serve as HR contact; relay benefits information, maintain personnel files, answer payroll/benefits/leave questions and maintain performance review scheduling system.
• Be sure to have all proper paperwork turned in by employees who plan to go out on leave.
• Act as a point of contact between employees and corporate office for all HR needs.
• Verify prospective employees through E-verify.
• Work together with all department heads to gather all invoices/bills. Done on a weekly basis.
• Code all invoices according to department.
• Ensure that time records and pay data are accurate and up to date according to company standards.
• Accurately manage resident records ensuring completed resident agreements and adequate follow up on special agreements and renewals.
• Generate monthly invoices for Residents.
• Employ timely collection methods on accounts that become outstanding.
• Cover reception area as needed.
• Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident's needs.
• Be observant of residents' conditions and behavior, and communicate potential difficulties or opportunities to the appropriate team member.
• Maintain utmost confidentiality in performing every aspect of these duties

Customer Service/Administration

• Ensuring exceptional customer service is given to each individual that comes through the center doors or via phone including patients and visitors
• Maintain accountability for the schedule book
• Maximize office productivity through proficient use of appropriate software applications: schedule, Care Credit and any other systems as required.
• Conduct confirmation calls for appointments at least 2 business days in advance.
• Pull next day's patients charts, filing, faxing as needed and prepare new patient charts. Organize charts according to scheduled appointment time.
• Maintain inventory of all supplies and forms.
• Check general email for the center and forward to the appropriate staff member.

Billing

• Review clerical and billing records to ensure completeness, accuracy and timeliness. Organize and maintain file system and file correspondence and other records including patient's files.
• Enter payment in computer and credit card transactions.
• Log any and all payments received throughout the day and document as needed.
• Print daily close out reports on scheduling system and review for accuracy. Batch credit card terminals as needed (verify that all daily totals are accurate before batching out terminals)
• Verify all invoices are accurate, notify Manager if there are any discrepancies so they can be corrected as needed.
• Fill deposit slips for all received and cash and checks.
• Give copy of receipt to patient and file original in patient file.