Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Competent HR Specialist equipped with solid time management and interpersonal skills. Seeking an entry level position in the human resources field.
Highlights
Excellent interpersonal and coaching skills
Proficient communicator
Motivated
Strong organizational skills
Microsoft Office proficiency
Insurance processing
Experience
05/2015 to CurrentTALENT DEVELOPMENT SPECIALISTBrightspring Health Services | Glenwood, IA,
Responsible for assessment and orientation of program participants to support movement to job readiness activities which support successful initial three-week and 90 days completion
Meets with participants to identify barriers to employment and develop strategies to manage these issues.
Offer assistance at other ResCare SC JUMMP office locations when additional assistance is required
Offer alternative methods for those individuals to participate who have a breakdown in transportation, or child care arrangements
Offer supportive services that would allow for a better success rate of the individual
Submit required daily, weekly, and monthly reports to ResCare staff in a timely manner
Maintains complete, accurate and timely case notes and related records in manual and or electronic systems
Create update and ensure completion of plans according to contract deadlines
Update PATS hours for active participants
Submit required SCDSS reports
Attends scheduled supervision meetings to discuss participants progress
Communicate with CERCU when submitting documentation for sanctioning, three-week completion, job placement/job loss, updating referrals, and any other issues
Provides accurate, well written and timely case notes to document all participant interactions
Creates accurate, well written IEPs to support participant employment and updates plans regularly to reflect changes in progress and/or goals and objectives
Supports program participation as appropriate to each individual and sees opportunities for success versus reasons for non-compliance by working with individual needs
Utilizes individual and group orientations Monday-Thursday to improve service delivery options
Institutes motivation interviewing as prescribed by SCDSS
Utilizes partner network and other local resources to assist participants in addressing barriers to gaining and retaining employment
Understands and ensures timely upload/entry of required SCDSS documentation
Creates a positive, supportive environment to encourage participant engagement
Followed all policies outlined by ResCare, and that of the SC JUMMP Manual
Other duties as assigned.
02/2011 to 11/2014HAZARD INSURANCE PROCESSING SPECIALISTGreenstone Fcs | Schoolcraft, MI,
Processed documents in an accurate and timely manner to ensure proper insurance coverage for homeowners and client satisfaction goals Identify policy type and determine appropriate action needed
For example: PUD, Townhome, Flood, Wind, LPI, Condo, etc
Make appropriate updates to client database in order to meet regulatory obligations
Make timely premium payments from established escrow accounts to ensure continuous coverage
Manage time to handle multiple demands and competing priorities.
Meet deadlines and quality standards.
Maintained Lender Place Insurance Loans with the LPI team and Flood LPI loans.
Made appropriate updates to client lines.
Communicated with insurance agents and insurance carriers to verify information, update status.
02/2010 to 07/2010Customer Service RepresentativeMg Properties | Tempe, AZ,
Received inbound phone calls from customers in relation to their mobile service.
Accessed the company's internal systems to obtain customer information and to make the necessary corrections to customer information.
Performed troubleshooting tasks for mobile devices that were experiencing malfunctions.
Ensured and provided quality service to both internal and external customers.
Processed customer payments, and also applied adjustments to customer's bills within the limitations that the organization allowed.
05/2009 to 02/2010Assistant ManagerSuper 10 | City, STATE,
Trained store associates on using a register, stocking store merchandise, handling irate customers, and time management.
Purchased inventory and verifying receipt.
Assisted Store Manager in responsibility for the store.
Created a welcoming environment for the customers and the employees.
Provided strong leadership presence and control in the store.
Ensured that the company's standards were met for store and associate appearance at all times.
Prioritizes, plans, and adjusted schedules as necessary.
Planned, coordinated, and executed all Merchandise Calendar direction, campaigns, and sales promotions in a timely manner.
Ensured all pricing, signage, and displays were correct at all times.
Received regular vendor deliveries and stocked sales floor in a timely manner.
Enforced all company policies and procedures, including health, safety, and security.
Made nightly deposits.
Education
Expected in 2014Master of Arts | Human Resource DevelopmentWebster University, Myrtle Beach, South Carolina GPA:
Expected in 2009 | HistoryFrancis Marion University, Florence, South CarolinaGPA:
Expected in | FRANCIS MARION UNIVERSITY, Florence, SCGPA:
Skills
Professional and friendly Multi-tasking Careful and active listener
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