talent development programs administrator resume example with 4+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
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- Date of Birth:
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Innovative Learning and Development professional skilled in creating training and development programs that meet dynamic company and employee needs. With a proven track record of conducting training needs analysis and in the design, implementation and evaluation of blended learning solutions globally to staff at all levels.
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University Of Massachusetts Medical School – Brockton, MA Remote
- Drafted surveys, course material and handbooks for different onboarding needs.
- Developed and managed smooth onboarding processes to help new hires adjust to company policies, procedures, and processes.
- Created and oversaw interactive e-learning modules with articulate Storyline 360, Adobe Premiere Pro and maintained training materials with Dayforce.
- Formulated needs assessments to identify gaps in performance and develop targeted learning solutions.
- Managed global functions of employee learning and development.
- Implemented and integrated new tools within Dayforce LMS to streamline employee professional development request.
- Oversaw background production of LEAD and LEAP program to support employee progression into managerial roles.
- Pioneered the learning and development programs of PMI’s DE&I team to promote workshops such as The Inclusive Leader and Cultivating a Culture of Belonging.
- Redesigned learning models by partnering with external organizations, vendors, and partners.
- Managed Dayforce LMS and maximized system availability through integrations, testing and performance metrics.
Falmouth Institute – City, STATE
- Executed training strategy and solutions, including e-learning, virtual, and instructor-led modules, that align with Tribal organizational needs on topics such as grant management, OMB, indirect costs, housing, and social services.
- Planned and coordinate more than 25 training courses in one month.
- Oversaw curriculum-related activities with Subject Matter Experts (SMEs) including acting as or appointing SMEs to gather information on policies, technical procedures, business processes, and related practices as needed to support curriculum needs.
- Led curriculum meetings to ensure results are consistent with objectives and to gain alignment in future planning.
- Orchestrated conferences and delegated specific tasks such as assigning keynotes, selecting and developing conference topics, and creating and delivering conference materials by FedEx or Flipping Books.
- Leveraged assessment tools and instructional design strategies to create and improve training programs that addressed tribal organization training needs.
- Developed curriculum with assistance of SMEs for Consultation with Tribes that successfully secured 4-year training and development contract with Department of Interior (DOI)
Falmouth Institute – City, STATE
- Increased registration of virtual sessions by 35% through content modification and keyword marketing.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Supported logistics for programs, meetings both virtual and in-person, and events, including room reservations, agenda preparation, and calendar maintenance using outlook and calendly.
- Produced monthly reports that analyzed progress of and interest in monthly scheduled training with use of advanced Excel spreadsheet functions.
- Researched, wrote, edited, and proofread manual for Tribal organizational-related topics such as Roles and responsibilities of Council members, Gaming, Grants Management, and HR certification program.
- Managed Trainers and developed internal training manual that conveyed organizational goals and expectations.
CBN Health Services – City, STATE
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Reconciled account files and produced monthly reports to keep Office Manager informed about office operations.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Produced high-quality documents, spreadsheets and presentations for internal needs using MS Office suite.
- Managed over 30 customer calls per day.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
South University - Savannah, GA
Delta Mu Delta (Business Honor Society) 2016 - present
LMS & HRIS: Dayforce, Administrate, Salesforce, Ceridian HCM
WEB & SOFTWARE BASED: Adobe Captivate, Microsoft office, SCORM, Dropbox, Google Drive applications, Articulate Storyline 360, Jira, Magento, Canva, Adobe Premiere Pro, Flipping Books, Adobe Illustrator, Storyboarding, Virtual conferencing platforms such as ZOOM, Adobe Connect, Teams and Go to Meetings
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Resume Overview
School Attended
- South University
Job Titles Held:
- Talent Development Programs Administrator
- Curriculum Development Manager
- Curriculum Developer Specialist
- Office Administrator
Degrees
- BBA
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