Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Talent and Organizational Development Consultant with over ten years experience in private and public human service organizations involving strategic Human Resource management, talent, program and organizational development. Dedicated, achievement-oriented individual with excellent communication, facilitation, and analytical skills.

  • Employee Engagement, Development & Retention
  • Change Management
  • Management/Leadership Development
  • Organizational Learning and Development
  • Human Performance Improvement
  • Consulting, Coaching, Facilitation & Instruction
  • Developed first blended learning management development program based on organizational needs assessment; achieving the development of people management skills to drive individual performance and meet business goals.
  • Consulted with Senior Leadership team and facilitated the development of their first talent management vision and strategy to align with business goals and objectives.
1999 to Current Talent and Organizational Development Consultant, Senior Analyst, Human Resource Consultant Member Asml N.V. | Austin, TX,
  • Responsible for workforce development to include curriculum design, training, and delivery including corporate learning programs and a variety of mediums including performance management practice, processes, tools, individual development planning, career-pathing, and tracking and measuring impact of workforce development interventions and solutions.
  • Diagnose performance issues and development needs, identify appropriate strategic solutions, and establish holistic development frameworks to drive employee engagement/performance and achievement of Bank goals and objectives.
01/1998 to 01/1999 Training Development Coordinator Infinisource | Dubuque, IA,
  • responsible for the development of Human Resources policy training, implementation and organizational development interventions for the department of health offices throughout the state of Virginia.
  • Developed and facilitated training programs for the employee life cycle including recruitment and selection policy, EEO policy, employee relations and performance management policy.
  • Consulted with local departments to provide organizational development interventions to improve employee engagement.
01/1996 to 01/1998 Employee Development Specialist MORALE, WELFARE, RECREATION US MARINE CORPS | City, STATE,
  • responsible for coordinating and scheduling training events, travel arrangements, as well as, developed and conducted training and employee development plans for over 500 employees.
  • Presented publicity briefs to marines and their families on Morale, Welfare and Recreation programs and services.
  • Recruited to facilitate training for MWR Headquarters due to excellent facilitation skills.
  • Coordinated the United Way Campaign for the entire Quantico Marine Corps Base.
01/1992 to 01/1996 Career Development Manager, Career Development Specialist EMPLOYMENT RESOURCES, INC | City, STATE,
  • responsible for the research, development implementation and evaluation of career development department, programs, and training in order to meet the needs of service delivery area and meet the requirements of a federally funded, performance based, one-stop employment services contract.
  • Developed and implemented pre-vocational training programs for unemployed individuals, achieved 60% placement rate in hard-to-serve program; resulting in a lucrative program and the negotiation of additional private service contracts.
  • Developed course guidelines, instructional methods, course materials, and training aids for use in implementing and conducting training in the areas of customer service, career decision making, job development, job search strategies, independent living skills, self esteem, assertiveness, sales, nutrition, and behavior education.
  • Facilitated company reorganization; participated in strategic planning, marketing decisions, developed and recommended policy and procedures in the separation of the career development department to form its own corporate entity.
  • Researched, developed and wrote program proposals, resulting in a lucrative program and the acquisition of additional private business contracts.
  • Designed and implemented Human Resources programs, processes and procedures and plans executing and evaluating short/long range goals and projects to service contract area and satisfy the requirements of a performance based contract.
Expected in Graduate | Adult Education VIRGINIA COMMONWEALTH UNIVERSITY, Fredericksburg, Virginia GPA:
Adult Education
Expected in Bachelor of Science Degree | Individual and Family Studies PENNSYLVANIA STATE UNIVERSITY, State College, Pennsylvania GPA:
Individual and Family Studies
change management, coach, contracts, curriculum design, client, customer service, decision making, delivery, department of health, employee relations, human resources management, Human Resources, Leadership, people management, management development, marketing, materials, Mentor, needs assessment, negotiation, organizational development, organizational, performance management, processes, proposals, publicity, recruitment, research, sales, scheduling, strategy, strategic, strategic planning, employee development, training programs, travel arrangements, vision

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  • Training Development Coordinator
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  • Bachelor of Science Degree

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