Energetic Recruiter who is self-motivated and results-driven with strong communication, analytical, problem solving and reasoning skills. Over 8 years of full life cycle recruiting for financial services firms in addition to 5 years of experience managing retail banking teams.
Highlights
Multi Location Recruiting
Web Based Sourcing
Client/Hiring Manager Relationships
Applicant Tracking Systems
Behavioral Interviewing
Organization/Time Management
Experience
Talent Advisor, 2013 to Current Amita Health – Shorewood, WI,
Certified Talent Advisor handling full life cycle recruiting and sourcing for the Client Solutions division ranging from associate to managing director level positions. Roles include operations, service, sales, project/product management and strategy
Actively influence hiring managers through a consultative approach to make informed hiring decisions
Created and implemented the first international strategy as the sole international recruiter for branches in Hong Kong, Singapore, London Australia and Singapore
Achieved a 95% hiring manager promoter score
Austin site talent acquisition lead
Interviewed, trained and on-boarded talent acquisition contractors
Selected as a Strengths Champion trained to participate in employee engagement sessions
Selected as part of a communications project team to re-write all external email communications that applicants receive
Co-Chair of the Austin Span Employee Relations Group
Lead multiple Selecting for Success manager interviewing sessions
Recipient of the Key Contributor Award for 2014
VP, Recruiter, 10/2006 to 11/2013 Camden National Corporation – Blue Hill, ME, U.S.A
Manage end-to-end selection process for multiple high volume roles from entry level to upper management to include 100% compliance, sourcing, cold-calling, assessing, interviewing, declining candidates and ensuring a positive new hire experience.
Manage key relationships with executives and line managers to forecast and develop recruitment strategies
Understand specific market needs and trends to include attrition, retention rates, geography and demographics of each market supported Establish and maintain collaborative partnerships across the organization to include staffing teammates, hiring managers, and market executives as well as external partnerships
On-boarding of new recruiters to develop and coach them on the end to end staffing process and policies
Nominated as recruiter of the quarter on multiple occasions
Exceeded 2011 goals with 250 hires, 95% hiring manager satisfaction, 96% internal candidate satisfaction and 98% cycle time
Exceeded 2012 mid-year goals with 160 hires, 94% cycle time, 73% diversity hiring, and >85% on retention
Selected as a peer coach for staffing associates to help improve fellow teammates performance in all metrics to include time to accept, sourcing, and decline process
Selected to help improve the end to end process and results of interview structure
Member of the Training/On-boarding/career pathing project team working with team to improve processes in new hire on boarding and associate experience
Formulated and conducted deep dive discussions on associate satisfaction with fellow teammates and implemented an improvement action plan based on associate feedback
Hosted new manager training programs to present interview training around processes, tips and techniques to current market manager and banking center managers
Selected as Diversity Champion to spearhead improvement of diversity hiring for females and people of color
Banking Center Manager II, 03/2004 to 10/2006 Bearcom – Broken Arrow, OK, U.S.A
Manage day to day sales production of multiple banking centers to include relationship management, loan production and business development
Managing operations of banking center to include minimizing losses, maintaining error free customer transaction and successful compliance audits
Interviewing, hiring, training, coaching and development of associates
Supervise/coach teams on proper execution of key "plays" while role modeling the desired behaviors
Service Manager, 08/2001 to 03/2004 First Horizon Corp. – Raleigh, NC, U.S.A
Upholding customer service standards
Meeting and driving customer service and sales goals of the banking center
Training, coaching and development of associates
Managing operations of banking center to include minimizing losses, maintaining error free customer transaction and successful BCCR audits
Senior Teller, 06/1997 to 08/2001 Bank Of America – City, STATE, U.S.A
Processing customer transactions accurately and efficiently
Deepening customer relationships through product suggestion
Maintaining balancing accuracy and minimal dollar difference
Education
Bachelor of Science: Psychology, Expected in 2002 University of Texas A&M - College Station, Texas GPA:
Technical Skills
Excel, Outlook, PowerPoint, Microsoft Word, Taleo, Peoplesoft, Smartpost, LinkedIn, Clears
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