LiveCareer-Resume

talent acquisition recruiter resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Resourceful and meticulous Recruiter with years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Well-versed in business operations, administrative management requirements and relationship-building strategies. Detail-oriented and motivated with excellent verbal and written communication skills. Hardworking Professional Recruiter adept at overseeing full recruitment life cycle. Expertise in finding candidates for Technical, Financial and Healthcare positions.

Skills
  • Candidate pipeline development
  • Human resource management systems
  • Background checks
  • Applicant sourcing
  • Employment verification
  • Microsoft Office expertise
  • International recruiting
  • Resume scanning
  • Candidate pre-screening
  • IT recruitment trends
  • Project recruiting
Education and Training
Central High School Brooksville, FL Expected in 05/2005 High School Diploma : - GPA :
Experience
Bkd, Llp - Talent Acquisition Recruiter
Jackson, MS, 10/2019 - Current
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Contacted job applicants to inform of application status.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Organized applicant drug tests and obtained results.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
  • Tracked personal and financial information of employees.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Scheduled and led interviews with selected candidates.
  • Measured effectiveness of recruitment initiatives by meeting with managers.
  • Carried out background checks and set up pre-employment testing.
  • Attracted qualified applicants by creating detailed job descriptions with clearly outlined position responsibilities.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Conducted interviews to ensure solid cultural alignment between client and candidate.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Provided insight regarding job duties to optimize productivity.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Developed processes and metrics that supported achievement of organization's business goals.
Carl Zeiss Vision - Customer Service Agent
Philadelphia, PA, 06/2018 - 11/2020
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Managed high-volume of inbound and outbound customer calls.
  • Documented conversations with customers to track requests, problems and solutions.
  • Investigated and solved routine, complex and long-standing customer issues each day.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Returned all routine and general customer calls in good time.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Made outbound calls to obtain account information.
  • Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
Grand Casino - Bartender
Ml Corporate Ventures, MN, 07/2007 - 12/2017
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Dovers Downs Inc - Cocktail Server
Dover, DE, 08/2009 - 11/2012
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Communicated with patrons to offer friendly service and determine needs.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Checked identification prior to serving.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assessed patrons' needs to always provide proactive service.
  • Provided exceptional service to high volume of daily customers.
  • Monitored patron alcohol consumption to encourage safety.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Upsold latest products and drinks.

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Resume Overview

School Attended

  • Central High School

Job Titles Held:

  • Talent Acquisition Recruiter
  • Customer Service Agent
  • Bartender
  • Cocktail Server

Degrees

  • High School Diploma

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