Jessica Claire
  • , San Francisco, CA 94105
  • H:
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Society of Human Resources Management Certified: SHRM-CP
  • Expert in the recruitment and manufacturing industry, extensive knowledge and experience in Interviewing, Hiring , Full Cycle Recruitment, Professional development, Safety and Benefits.
  • Versed in OSHA, EEOC, AAP and other relevant compliance statutes.
  • Proven ability to develop and sustain relationships with staff and management at all levels, while providing seamless execution in achievement of business objectives.
  • Recruiting/Talent Acquisition Management
  • Sourcing Top and Passive Talent
  • Legislative Considerations/ Employment law knowledge
  • Compensation Systems - Base Pay, Bonuses
  • Networking machine - both internally and externally
  • Performance Management strategies
  • Compensation/Payroll expertise
  • Employee handbook development
  • Affirmative Action/ Equal Employment Opportunity/EEO-1
  • Team Building/ Productivity Maximization
  • HRIS/Ultipro - Cognos Business Intelligence
  • Ultipro UTM, Ultipro Performance Management
  • Ultipro Talent Management/Recruiting Suite
  • Social Media recruiting campaigns, LinkedIn Facebook/Instagram recruiting
  • Coaching, Client Management, Organizational Restructure, Layoffs, Managing, Mentoring, MS Office
  • Languages BI-lingual Spanish English
  • Negotiation
Work History
Talent Acquisition Manager, 02/2019 - Current
Jams Arbitration, Meditation, And Adr Services Detroit, MI,
  • Collaborating with hiring managers and HR Directors to develop and execute life cycle recruiting plans, using passive and active recruiting techniques and a broad variety of sources with a focus on developing a ready candidate pipeline to fill critical needs.
  • Continually working to improve the recruitment process to ensure an effective recruiting experience for hiring managers and applicants alike.
  • Utilizing social media communication to interest passive candidates in current and future HQ and new business development opportunities and to identify World Class talent and effectively screening them for suitability via resume reviews and screenings.
Senior HR Generalist / Interim HR Manager, 09/2017 - 02/2019
Iridium Satellite Llc Tempe, AZ,

Key Qualifications & Responsibilities

  • Oversaw a human resources department of 5 team members, 2 Interns and their various functions.
  • Effectively liaised between senior management and employees to maintain and improve company-employee relations.
  • Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of department managers and company budget.
  • Ensured compliance of company directives, regulatory concerns, and health and safety protocols.
  • Administered payroll, company benefits packages, corporate events, and teambuilding meetings and outings for 500 employees (350 Hourly/150 Salary) in Chicago Location.

Talent Acquisition/Recruiting : Principle point of contact for all recruiting, talent; Exempt and Non-exempt positions:

  • Eliminated all 3rd party recruiting fees resulting in over $200,000 in savings.
  • Participated and conducted in 400 plus yearly interviews - Panel, behavioral, situational.
  • Sourced staffing firms, negotiated agency fees.
  • Created close relationships with heads of local and top universities, community groups, nonprofits & alumni organizations to bring in talent tailored to specific job requisitions - skilled talent sourcing, full cycle Summer Intern program.
  • Maximized employee recruiting and retention by enhancing onboarding and employee experience by visiting top 5 places to work in America & attending official SHRM Conference 2018, implementing the newest HR ideas and industry trends.
  • Worked closely with Marketing Manager to revamp website making content that helped Tempel become an employer of choice: creating Apprentice videos on our YouTube, LinkedIn Page and Tempel site that drew in passive candidates and helped build the next generation of Tempel employees.

Employee Relations/Legal/AAP : Created & implemented 1st ever employee recognition program, which was later adapted by global operations in India & Mexico divisions.

  • Conducted HR investigations for all Hourly and EE related issues from start to finish consulting legal when necessary, employees, terminating employees; working closely with security team on safe employee exits.
  • Conducted Exit interview with Employees, asking specific questions that could later be brought up in a roundtable discussion to see if changes needed to be made department or campus wide.
  • Handled unemployment claims and official unemployment hearings.
  • Maintained compliance while navigating H1B visa process (working with Legal) for employee work authorization.
Human Resources Generalist, 03/2015 - 09/2017
Tempel Steel Company City, STATE,
  • Recruitment - handled all internal non-exempt recruiting from temp to light skilled industrial; partnering closely with production team to fill internal and external hires campus wide.
  • Policies - Worked with general counsel & senior-level management to create fair and enforce consistent HR policies and procedures, part of the policy committee.
  • Managed confidential personnel records, files in investigations.
  • Service - Served as a link between 600 plus staff; management and employees.
  • Handling questions, interpreting policies, and helping resolve work-related problems.
  • Employee Engagement - Introduced, developed and implemented an innovative employee incentive program, which resulted in increased staff motivation & productivity.
  • Reporting/ Cognos / HRIS/ BI - Created and ran Business Intelligence Reports for senior leadership that helped eliminate overtime costs and improve meeting strategic business needs.
  • Summer Intern Program - Oversaw and co-operated Tempel Summer Internship program.
  • Posting jobs, scheduling interviews and building rapport with local & top universities.
  • System Changes - Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • New Hires, Status Changes, Pre-Employment Screens: Background Checks, E-Verify, Education Verification, Post Offer Drug test scheduling, E-verify I9 Offer Letters.
  • Temp agency - Administration & Temp Agency Management - Including approving/ processing agency invoices.
  • Uniform Administration and Management, working with Route Manager to resolve issues Elite Staffing - Corporate Chicago, IL Providing temporary staffing & Employment services.
Talent Manager (HR Dept. of One), Current - Current
Elite Staffing Inc. City, STATE,
  • Formed and developed a strong relationships with production Operations management, working closely on filling open positions; (focused on effective recruiting techniques), filling openings for retirements and attrition.
  • Managed a $356,000 customer account (Tempel), Recruiting employees/client relations, increasing morale, coaching, mentoring, payroll management, attendance tracking, and exit interviewing.
  • Onboarding/Orientation: E-Verify, I-9, skills testing, drug testing and background checks.
Bachelor of Science: Business Administration And Management, Expected in 12/2020
Penn State University - ,
  • Member of Phi Theta Kappa Honor Society
Associate of Arts: Business Administration And Management, Expected in 2017
Harold Washington College - ,

President's List

  • Graduated with Honors
  • Member of Phi Theta Kappa
  • SHRM Conference 2018 - Chicago, IL - 3 days.
  • ULTIPRO Conference Las Vegas, Nevada 2017 - 4 days.
  • Traveled abroad in May, 2018 to visit Tempel HR in Monterrey, Mexico - 5 days.
  • Customer Industry Roundtables - Manufacturing The Next Generation of Diversity Programs.
  • UltiPro Recruiting: Customer Success in Attracting and Hiring Talent.
  • Supervised team of 6 staff members.
Official Member - Society of Human Resource Management (SHRM) since 2015
  • Society for Human Resource Management: SHRM-CP Certification - achieved on Dec 2018

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School Attended

  • Penn State University
  • Harold Washington College

Job Titles Held:

  • Talent Acquisition Manager
  • Senior HR Generalist / Interim HR Manager
  • Human Resources Generalist
  • Talent Manager (HR Dept. of One)


  • Bachelor of Science
  • Associate of Arts

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