Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Results-focused Human Resources professional with strength in Employee Relations , Recruitment and Team Building. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Building partnerships
  • Policies implementation
  • Conflict resolution
  • Team building
  • Benefits administrator
  • Compliance
  • Staff compensation
  • Human resources operations
  • Employee handbook development
  • Benefits
  • Budget
  • Conflict resolution
  • Consultation
  • Contracts
  • Finance
  • Financial
  • Hiring
  • Human resources
  • Human resource
  • HR
  • Team building
  • Leadership
  • Managing
  • Market
  • Negotiating
  • Network
  • Next
  • Payroll
  • Policies
  • Processes
  • Progress
  • Recruiting
  • Recruitment
  • Websites
Talent Acquisition Manager, 05/2015 to Current
Jams Arbitration, Meditation, And Adr ServicesDetroit, MI,
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Developed and managed recruitment process, sourcing as many as fifty plus requisitions each year to fill key positions.
  • Cultivated and deepened productive relationships with recruitment partners.
  • Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
  • Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts.
  • Prepared and submitted listing of qualified applicants to Hiring Managers for review and coordinated next-phase interviews with management team and potential candidate.
  • Created targeted enlistment campaigns based on educational and financial, qualifications across recruitment area.
  • Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
  • Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
  • Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
Human Resources Manager, 12/2008 to 03/2015
BelmondCharleston, SC,
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
  • Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Created and implemented exit and interview program process.
Recruiter, 08/2006 to 12/2008
Nelson InteractiveCampbell, CA,
  • Managed full cycle recruiting processes for more than fifty vacancies.
  • Planned and executed recruitment events to bring in area candidates.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Negotiated candidate salaries and prepared employment contracts.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
  • Led recruitment team and trained, mentored and developed new advisors.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
Education and Training
Master of Science: Human Resources Management, Expected in 2020
University Of Maryland University College - Adelphi, MD
Bachelor of Science: Business Management, Expected in 2015
University Of Baltimore - Baltimore, MD
Associate of Science: Business Administration, Expected in 2012
Baltimore City Community College - Baltimore, MD
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.

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School Attended

  • University Of Maryland University College
  • University Of Baltimore
  • Baltimore City Community College

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  • Human Resources Manager
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