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Results-focused Human Resources professional with strength in Employee Relations , Recruitment and Team Building. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
- Building partnerships
- Policies implementation
- Conflict resolution
- Team building
- Benefits administrator
- Compliance
- Staff compensation
- Human resources operations
- Employee handbook development
- Benefits
- Budget
- Conflict resolution
- Consultation
- Contracts
- Finance
- Financial
- Hiring
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- Human resources
- Human resource
- HR
- Team building
- Leadership
- Managing
- Market
- Negotiating
- Network
- Next
- Payroll
- Policies
- Processes
- Progress
- Recruiting
- Recruitment
- Websites
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Talent Acquisition Manager, 05/2015 to Current
Jams Arbitration, Meditation, And Adr Services – Detroit, MI,
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Developed processes and metrics that supported achievement of organization's business goals.
- Developed and managed recruitment process, sourcing as many as fifty plus requisitions each year to fill key positions.
- Cultivated and deepened productive relationships with recruitment partners.
- Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts.
- Prepared and submitted listing of qualified applicants to Hiring Managers for review and coordinated next-phase interviews with management team and potential candidate.
- Created targeted enlistment campaigns based on educational and financial, qualifications across recruitment area.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
- Performed professional and technical recruiting in areas of skilled trade, finance and IT.
- Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
Human Resources Manager, 12/2008 to 03/2015
Belmond – Charleston, SC,
- Worked with senior-level management to create fair and consistent HR policies and procedures.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
- Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
- Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
- Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Created and implemented exit and interview program process.
Recruiter, 08/2006 to 12/2008
Nelson Interactive – Campbell, CA,
- Managed full cycle recruiting processes for more than fifty vacancies.
- Planned and executed recruitment events to bring in area candidates.
- Sourced, qualified and conducted screening interviews with job candidates.
- Negotiated candidate salaries and prepared employment contracts.
- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
- Led recruitment team and trained, mentored and developed new advisors.
- Performed professional and technical recruiting in areas of skilled trade, finance and IT.
Master of Science: Human Resources Management, Expected in 2020
University Of Maryland University College - Adelphi, MD
GPA:
Bachelor of Science: Business Management, Expected in 2015
University Of Baltimore - Baltimore, MD
GPA:
Associate of Science: Business Administration, Expected in 2012
Baltimore City Community College - Baltimore, MD
GPA:
- Consistently maintained high customer satisfaction ratings.
- Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
- Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
- Created highly effective new [Program] that significantly impacted efficiency and improved operations.
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