Results-focused Human Resources professional with strength in Employee Relations , Recruitment and Team Building. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Building partnerships
Policies implementation
Conflict resolution
Team building
Benefits administrator
Compliance
Staff compensation
Human resources operations
Employee handbook development
Benefits
Budget
Conflict resolution
Consultation
Contracts
Finance
Financial
Hiring
Human resources
Human resource
HR
Team building
Leadership
Managing
Market
Negotiating
Network
Next
Payroll
Policies
Processes
Progress
Recruiting
Recruitment
Websites
Experience
Talent Acquisition Manager, 05/2015 to Current Jams Arbitration, Meditation, And Adr Services – Detroit, MI,
Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
Developed processes and metrics that supported achievement of organization's business goals.
Developed and managed recruitment process, sourcing as many as fifty plus requisitions each year to fill key positions.
Cultivated and deepened productive relationships with recruitment partners.
Tailored recruitment strategies for different types of vacancies by adjusting wording, social media paths and key websites.
Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts.
Prepared and submitted listing of qualified applicants to Hiring Managers for review and coordinated next-phase interviews with management team and potential candidate.
Created targeted enlistment campaigns based on educational and financial, qualifications across recruitment area.
Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
Performed professional and technical recruiting in areas of skilled trade, finance and IT.
Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
Human Resources Manager, 12/2008 to 03/2015 Belmond – Charleston, SC,
Worked with senior-level management to create fair and consistent HR policies and procedures.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
Created compensation and benefits structures to align with market conditions and budget demands.
Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
Managed full-cycle human resource operational activities to ensure maximum HR employee performance.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Created and implemented exit and interview program process.
Recruiter, 08/2006 to 12/2008 Nelson Interactive – Campbell, CA,
Managed full cycle recruiting processes for more than fifty vacancies.
Planned and executed recruitment events to bring in area candidates.
Sourced, qualified and conducted screening interviews with job candidates.
Negotiated candidate salaries and prepared employment contracts.
Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
Led recruitment team and trained, mentored and developed new advisors.
Performed professional and technical recruiting in areas of skilled trade, finance and IT.
Education and Training
Master of Science: Human Resources Management, Expected in 2020 University Of Maryland University College - Adelphi, MD GPA:
Bachelor of Science: Business Management, Expected in 2015 University Of Baltimore - Baltimore, MD GPA:
Associate of Science: Business Administration, Expected in 2012 Baltimore City Community College - Baltimore, MD GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
Created highly effective new [Program] that significantly impacted efficiency and improved operations.
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