Passionate Talent Acquisition Leader with 10+ years of experience and focused on improving team productivity, increasing efficiency and enhancing quality. A firm believer in contininous improvement as a functional leader and people manager. Promotes a positive, productive, and fun work environment. Remains calm and collected in high stress environments.
Talent Acquisition Management
Critical & Strategic Thinking
Talent Acquisition Director, 01/2012 to Current McDonald's Corporation – Oak Brook, IL
Building, Leading, and Managing the Corporate Recruiting team consisting of 6 employees responsible for the annual placement of 500+ Corporate role, which saw a 215% growth in hiring from 2008 to 2012.
Developing and executing a social recruiting strategy to create proactive and targeted searches that generates a more targeted candidate pool and increase the quality of employee referrals.
Driving continuous improvement in the applicant/candidate experience, data and analytics, productivity, and planning of hiring.
Liasion with HR Business Partners and Business Line leaders on recruiting goals and team performance.
Managing an overall recruiting budget for the Corporate Recruiting team that consists of core recruiting operational tools, negotiating with vendors, and contract support.
Overseeing the McDonald's Interview Training which consisted of a one-day workshop, e-learning, and online resources.
Engaging with other organizations on external benchmarking and collaborating on best practices
Managing the Home Office Summer Internship Recruiting and Program, which includes participation with Executive team (including CEO).
Measuring recruiting and team performance and processes through Hiring Manager satisfaction surveys
Inspire the talent acquisition team to achieve on quality sourcing, hiring, and onboarding goals
Proactively manage career development for members of the recruiting team.
Partnering with HR Business Partners, Functional leads, and Diversity department to identify recruiting priorities based on business objectives
Provide educational resources regarding Talent Acquisition to our Corporate Employees
HR Business Partner, 10/2010 to 10/2013 McDonald's Corporation – Oak Brook, IL
Built and sustainted a trusted HR advisory relationship with the Global Corporate Social Responsibility departments, which included Ronald McDonald House Charities (RMHC), Corporate Social Responsibility, Community Engagement, and Global Diversity & Inclusion.
Provided expertise, advice, counsel, coaching, and implementation support to executive and department management on people management competencities.
Partnered with department leaders to ensure core HR programs and processes were implemented in a timely and effective manner (e.g. Performance Management, Commitment Survey).
Facilitated the succession planning processes ensuring a focus on having a healthy talent pipeline, as well as creating developmental plans for high performing and high potential staff.
Talent Acquisition Manager, 02/2008 to 01/2012 McDonald's Corporation – Oak Brook, IL
Built and managed a start-up Talent Acquisition function within the Corporate Headquarters.
People management responsibility of recruiters and staffing coordinator which included hiring, training, performance management, career development, etc.
Streamlined recruiting processes and define recruiting policies.
Leveraged the full-capacity of current generation Applicant Tracking System, Kenexa Recruiter.
Developed a formal home office interview program
Developed and maintained a recruitment scorecard to track and communicate progress to HR Leadership.
Ensured New Hire Orientation was facilitated to all new hires.
Corporate Recruiter, 08/2006 to 02/2008 McDonald's Corporation – Oak Brook, IL
Full-cycle recruiting for multiple departments such as Operations, Marketing, Human Resources, Training
Lead efforts to maximize full functionality of Applicant Tracking System, Kenexa Recruiter
Developed behavioral based interview guides
Facilitated lunch and learn sessions with employees
New Hire Orientation facilitation
Recruiter, 11/2004 to 08/2006 Nicor Gas – Naperville, IL
Full cycle recruiting for the IT, Gas Control, Call Center, Finance, and Engineering Departments.
Lead recruiter for sister company, Nicor Services and enhanced employment processes and recruiting included IT, Finance, Sales, Training, and HVAC.
Implemented tracking applicant flow logs.
Developed a cost per hire analysis.
Partnered with the Applicant Tracking company on upgrading the system and training the recruiting team.
Lead the Corporate Call centers to staff 70 employees in 2005
Facilitated interview training for Hiring managers
Recruiting Leader, 02/2002 to 11/2004 Coca-Cola Enterprises – Niles, IL
Served as a strategic Recruiting business partner to Field Human Resources team and management across 4 states division.
Full-cycle recruiting for Division Headquarters.
Lead and implemented Corporate sponsored initiatves by providing direction, training, and coaching in the area of employment to a team of 10 Recruiters, 4 HR Managers, and 1 HR Director.
Managed the division's employment processes and ensured that users have effective training and tools (background checks, interview materials, ATS, job postings, etc.).
Developed Affirmative Action Plans and partner with management to address areas of opportunity.
Delivered behavioral interview training to hiring managers.
Managed recruiting operations budget of $250,000
Recruiter, 05/2001 to 02/2002 Coca-Cola Enterprises – Niles, IL
Full-cycle recruiting for multiple division headquarter departments, including union based recruiting
Lead the recruiting for the restructuring of the Finance department.
Recruiter/Business Development Manager, 10/1999 to 05/2001 Avalon Human Resources – Naperville, IL
Recruited for multiple clients in the Chicagoland area.
Conducted sales calls.
Bachelor of Arts: Mass Communications, Illinois State University - Normal, IL
Built a Talent Acquisition function at McDonald's Corporation.
Lead the implementation of an Applicant Tracking System upgrade, Kenexa BrassRing.
Launched the McDonald's first interview training program
Developed and executed a social recruiting strategy.
Created a Staffing Coordinator role dedicated to ensuring a positive candidate experience through the interview process.
Researched and identifed an Employee Value Proposition for professional roles.
Earned McDonald's President's Award in 2009 - recognized as top 1% of McDoanald's global performers.