Flexible and focused Human Resources employee with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, Workday and applicant tracking systems and program management. Driven, loyal and structured with above average ability to multi-task, prioritize and meet tight deadlines. Prompt and consistent delivery to ensure data accuracy, integrity and compliance requirements are completed. Above average strengths include: Innovative & creative, planning & problem solving, decision making, difference resolution, team building, interpersonal relations, highly detail oriented. Eager to implement and demonstrate the combination of scholastic experience combined with skills and abilities gained from professional experience.
Education and Training
Bachelor of Science: Human Resources Development, Expected in 05/2019 Texas A&M University - College Station, TX GPA:
Minor in Business
3.43 GPA
Experience
Talent Acquisition Coordinator (Contractor), 06/2019 to Current Arena Pharmaceuticals – San Diego, CA,
Assist, support and partner with Talent Acquisition Specialists and Chevron’s client groups to explain the University Hiring process and distinguish unique drivers for each and their desired outcomes and regularly improve their hiring strategies to meet company objectives
Constant communication and team work with peers to help improve processes for outside roles and seek process improvements for own role
Manage all University candidates from end to end starting with recruiting through onboarding of each accepted offer for all full-time and intern university candidates
Create and manage all sourcing and hiring requisitions (2,000+) in legacy applicant system & Workday for all campus and conference postings to be used by business recruiters and the UHC team to manage the recruiting and hiring process
Daily work in ServiceNow to ensure the clients requests are completed within the corporations set Service Level Agreement timelines
Coordinate and facilitate 250+ candidate’s on-site visits while working with a third-party travel agency to successfully plan and make reservations according to the business’s and candidates schedules including air travel, car services, hotel bookings and manage all travel reimbursements per Chevron’s travel guidelines
Retrieve and coordinate with the business and each full-time/intern candidate to collect start dates
Manage and track Talent Acquisition Team’s Master Candidate Tracker spreadsheet of 800+
Closely follow Chevron’s timeline to initiate all pre-employment contingencies and onboarding to ensure completion by desired start date
Manage pre-boarding tasks assigned to new hires and their Supervisors to ensure they receive the appropriate assistance to complete in an appropriate time
Schedule all candidate interviews in the system and manage interview feedback submission
Closely manage candidate’s Compliance Questionnaire responses to ensure no further escalation or approvals are required before receiving an offer
Prepare and extend 800+ formal offer letters for the supported functions
Daily managing of shared inbox with one other associate for the UHC Team to provide excellent service to the business and assist with all requests in a timely manner that exceeds the business’ expectations
Keep constant communication with university candidates to ensure their recruiting and onboarding process with Chevron is smooth and free of complications
Host and facilitate bi-weekly meetings with Talent Acquisition Houston team to discuss and update all members on progress within process
Supported executive decision-making by reporting on metrics and recommending actionable process improvements
Human Resources Intern, 01/2019 to 05/2020 Brookdale Senior Living – New York, NY,
Coordinate the onboarding process for 3,000+ candidates and new hires, conduct orientation tours, administer on-the-job training, handle confidential and time sensitive employee documentation
E-Verify I-9’s to ensure all regulations and standards are precisely met with the U.S. Citizenship and Immigration services
Facilitate resume and reference checks, conduct phone interviews to pre-screen, pre-qualify and vet candidates throughout the full recruiting life cycle
Fostered productivity by coordinating itinerary and scheduling appointments
Process pre-employment screening such as criminal and background checks on candidates and new hires as well as thorough employment verifications
Ensure timely uploads with candidate data while protecting confidential data with utmost scrutiny, judgment, and care
Collected messages for team members and provided callers with details about company policies and business hours.
Maintained employee documentation, organizational chart and phone list.
Head Server, 03/2016 to 11/2018 Texas Roadhouse – City, STATE,
Section leader - oversaw section sales & progress, logged data and audited all receipts to ensure team accuracy
Consistently achieved high ranking in daily revenue, exceeding other servers by 50%
Instrumental in developing repeat business by elevating customer experience & generating a loyal clientele
Excelled working with teammates and openly invited coaching from management
Skillfully promoted items, products and product specials
Trained new servers on menu items and restaurant standards
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Implemented new POS system and trained 80+ staff members of effective use.
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